Assistant Merchandising Manager: Lead Sales & Customer Experience

JCPenney; Frisco (TX); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Bonus eligibility (Management Incentve

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with Company match

Associate discount

Job summary

Catalyst Brands is seeking an Assistant Manager of Merchandise to lead store teams, manage merchandise standards, and drive sales through enhanced customer experiences. You will train associates, oversee replenishment, and partner with management on talent development and performance initiatives.

The role focuses on delivering excellent service, managing in-stock levels, and executing strategic events across specialty lines to boost profitability and customer satisfaction.

Qualifications

• Minimum of 2 years retail leadership experience.
• Bachelor’s degree or equivalent work experience.

Responsibilities

• Merchandise Execution - Owns in-stock levels through replenishment and presentation standards.
• Customer Service and Sales - Coaches team to deliver outstanding service and engagement.
• Omnichannel - Supports Omnichannel initiatives and training.
• Specialty Businesses - Drives sales in Fine jewelry, Window & Mattress with events.
• Team Development - Partners to source and train store talent; address performance issues.
• Performance Standards - Meets standards for shrink, safety, scheduling, engagement, and profit.

Skills

Retail leadership

Customer service

Team collaboration

Sales-driven

Merchandise execution

Education

Bachelor's degree or equivalent

Job description

Catalyst Brands is seeking an Assistant Manager of Merchandise to lead store teams, manage merchandise standards, and drive sales through enhanced customer experiences. You will train associates, oversee replenishment, and partner with management on talent development and performance initiatives.

The role focuses on delivering excellent service, managing in-stock levels, and executing strategic events across specialty lines to boost profitability and customer satisfaction.