Assistant Store Manager – Lead Sales & Customer Experience

Nautica; Aurora (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with Company match

Associate discount

Job summary

Catalyst Brands is seeking an Assistant Store Manager to support the Store Manager in building a results-driven team and delivering an amazing customer experience. You will help execute store operations, maintain visual standards, and foster a positive environment that develops managers, associates, and customers daily.

You will partner with the Store Manager to create action plans, demonstrate product knowledge, engage customers, and coach staff to deliver brand loyalty.

Qualifications

• 2+ years as a Co/Assistant Manager in a similar volume apparel business.
• Proven track record of exceeding sales and statistical expectations.
• Flexible availability including evenings and weekends.
• Occasional travel to other store locations (if needed).

Responsibilities

• Partner with the Store Manager to create action plans to achieve results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Partner with the Store Manager to develop team members who are committed to creating a great experience for our customers.
• Oversee assigned division of responsibility and be accountable for results.
• Support the Store Manager to ensure store standards for merchandising and operations are met consistently.
• Learn about all aspects of the business and share ideas to drive the business.
• Remain composed in the face of challenges and unforeseen circumstances.
• Perform POS transactions on designated shifts and execute management functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Skills

Inspirational leadership

Customer engagement

Team development

Strategic planning

Sales mindset

Job description

Catalyst Brands is seeking an Assistant Store Manager to support the Store Manager in building a results-driven team and delivering an amazing customer experience. You will help execute store operations, maintain visual standards, and foster a positive environment that develops managers, associates, and customers daily.

You will partner with the Store Manager to create action plans, demonstrate product knowledge, engage customers, and coach staff to deliver brand loyalty.