Assistant Merchandiser - Hard Goods (Freelance)

Li & Fung; Chicago (IL); On-site; USD 27,552 - 34,440; Part time

Job summary

Li & Fung's Miles Hard Goods Division is seeking a Freelance Assistant Merchandiser to support customer relationships and ensure seamless order execution from placement through delivery.

You will handle day-to-day sales operations, maintain PO records, and collaborate with overseas teams to meet delivery timelines and quality standards. Strong organizational and communication skills are essential.

Qualifications

• 1–2 years in a Sales Assistant or Assistant Merchandiser role.
• Ability to manage multiple tasks in a fast-paced environment.
• Detail-oriented with strong communication skills.

Responsibilities

• Support day-to-day sales operations including order entry and tracking.
• Maintain records of purchase orders, production schedules, and customer requirements.
• Collaborate with the Miles Team to ensure timely deliveries and quality.
• Manage artwork timelines and packaging coordination with overseas offices and customers.
• Assist with customer inquiries, product specs, pricing forms, and tender support.
• Coordinate samples distribution between factories and customers.
• Provide high-level customer service and uphold strong client relationships through clear communication.

Skills

Sales support experience

Strong organizational skills

Effective communication

Problem-solving ability

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Office Suite

Excel

Outlook

Job description

Are you a movement maker? Are you seeking new and exciting career opportunities? Here is what you need to know about the job: The Freelance Assistant Merchandiser for our Miles Hard Goods Division plays a key role in supporting customer relationships and ensuring the seamless execution of orders from placement through delivery.

Key Responsibilities

• Support day-to-day sales operations, including order entry, tracking, and communication with customers and overseas teams.
• Maintain accurate and up-to-date records of purchase orders, production schedules, and customer requirements.
• Collaborate with the Miles Team to ensure orders are delivered on time and meet quality expectations.
• Manage artwork timelines and coordinate commercial packaging needs in partnership with overseas offices and the customer.
• Assist in responding to customer inquiries, completing product specifications and pricing forms, and supporting the tender process.
• Coordinate the distribution and tracking of product samples between factories and customers.
• Provide high-level customer service and maintain strong client relationships through consistent and clear communication.

Qualifications

• 1-2 years of experience in a Sales Assistant, Assistant Merchandiser, or similar customer-facing role.
• Strong organizational, time management, and problem‑solving skills.
• Ability to prioritize and manage multiple tasks in a fast‑paced, deadline‑driven environment.
• Detail‑oriented with strong communication skills.
• Self‑motivated with a positive attitude and a collaborative mindset.
• Must be able to travel domestically and internationally 1–3 times per year, as needed.
• Bachelor’s degree or equivalent work experience.
• Proficient in Microsoft Office Suite, especially Excel and Outlook.

Compensation & Benefits

The approximate annual base salary range for this position is $20.00 - $25.00 per hour. The offered hourly rate for this position will vary based on role requirements, skill set and years of experience.

Equal Opportunity Employer

As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work.