Assistant Marketing Manager

Travel Leisure Resort Development Inc; Chicago (IL); On-site; USD 63,500 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k with employer match

Paid time off

Job summary

Travel Leisure Resort Development Inc in Chicago is seeking a Marketing Supervisor to lead and develop the CMP Marketing staff. This role involves direct supervision, maintaining marketing standards, and reporting performance metrics.

The ideal candidate will have a High School Diploma and at least two years of marketing experience in the vacation ownership industry. Comprehensive benefits, including medical, dental, and a 401k plan, are offered for positions exceeding 30 hours per week.

Qualifications

• Two years marketing experience, preferably in the vacation ownership industry.
• Excellent verbal and written communication skills.
• Proficient in coaching, motivating, and leading a team.

Responsibilities

• Directly supervise the marketing staff.
• Prepare daily and weekly reports for corporate deadlines.
• Coordinate with sales management regarding tour seats.

Skills

Verbal communication

Written communication

Coaching and mentoring

Customer service

Multi-tasking

Negotiation

Detail-oriented

Problem-solving

Education

High School Diploma or GED

Tools

Mainframe

Focus

CRS

Job description

Responsibilities

Responsibilities include, but are not limited to:

• Direct supervision of CMP Marketing staff: interview, hire and train associates; plan, assign and direct work; conduct performance reviews; motivate, reward and provide disciplinary action when necessary (termination and conflict resolution). (45% time)
• Maintain total site marketing penetration standards set by management. Run daily reports. Prepare daily and weekly status reports to include, but not limited to, Show factors and Penetration rates to be submitted in a timely manner for corporate deadlines. Prepare additional reports deemed necessary by management. (30% time)
• Coordinate with Front Line sales management regarding tour seats available and potential tour flow. Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies). (10% time)
• Maintain copies of invitations and daily tour manifests for reference purposes. Resolve issues pertaining to tour statuses, bookings, coding, etc. Order and maintain departmental supplies (collateral material, uniforms, etc.) (10% time)
• Other duties as assigned (5% time)

Minimum Requirements and Qualifications

Education: High School Diploma, GED, or equivalent.

Training requirements: None.

Knowledge and skills:

• Excellent verbal and written communication skills; must maintain a high level of professionalism at all times.
• Ability to effectively coach, counsel and motivate direct reports.
• Provide exceptional customer service (must be able to communicate in a positive and effective manner when dealing with upset owners).
• Ability to efficiently multi-task.
• Ability to negotiate effectively.
• Working knowledge of marketing databases.
• Ability to recruit, train and develop employees.
• Ability to lead by example.
• Detail oriented and accurate.
• Ability to carry out responsibilities in accordance with the organization's policies and applicable laws.
• Demonstrated problem solving ability.

Technical Skills: Maintain up to date knowledge on all company systems such as Mainframe, Focus and CRS.

Job experience: Two (2) years marketing experience required, primarily in vacation ownership industry. Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

Benefits

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program
• Temporary and/or seasonal associates are ineligible for Paid Time Off.

Compensation

Generally starting at $63,500 - $90,000 per year plus commissions and bonuses. The actual salary rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

Equal Opportunity Employer Statement

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.