Assistant Marketing Manager

Travel Leisure Resort Development Inc; Williamsburg (VA); On-site; USD 43,888 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Wish day paid time to volunteer

Employee Assistance Program

Job summary

Travel Leisure Resort Development Inc is looking for a Marketing Supervisor in Williamsburg, Virginia, to assist the In-House Marketing Manager in overseeing daily operations. The ideal candidate will supervise marketing staff, maintain site marketing standards, and prepare various performance reports.

We're searching for someone with at least two years of marketing experience, preferably in the vacation ownership industry. The position offers a competitive salary starting between $43,888 and $90,000 along with various health and welfare benefits.

Qualifications

• Two years of marketing experience required, preferably in the vacation ownership industry.
• Ability to lead by example and maintain professionalism.
• Detail oriented and capable of maintaining high levels of service.

Responsibilities

• Direct supervision of the In-House Marketing staff.
• Maintain marketing penetration standards and prepare reports.
• Coordinate with sales management regarding tours.

Skills

Excellent verbal and written communication skills

Ability to effectively coach and motivate

Exceptional customer service skills

Ability to multi-task

Problem-solving ability

Education

High School Diploma, GED, or equivalent

Tools

Mainframe

Focus

CRS

Job description

Job Summary

Assists the In-House Marketing Manager in overseeing the daily operations and productivity of the In-House Marketing Team. Assists in the interviewing, hiring, supervision, training, development, and behavior/performance management of associates.

Essential Job Responsibilities

• Direct supervision of In-House Marketing staff: interview, hire and train associates; plan, assign and direct work; conduct performance reviews; motivate, reward, and provide disciplinary action when necessary (termination and conflict resolution). (45% time)
• Maintain total site marketing penetration standards set by management. Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Owner Arrival report. Prepare daily and weekly status reports to include, but not limited to, Show factors and Penetration rates to be submitted in a timely manner for corporate deadlines. Prepare additional reports deemed necessary by management. (30% time)
• Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow. Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies). (10% time)
• Maintain copies of invitations and daily tour manifests for reference purposes. Resolve issues pertaining to tour statuses, bookings, coding, etc. Order and maintain departmental supplies (collateral material, uniforms, etc.) (10% time)
• Other duties as assigned (5% time)

Minimum Requirements and Qualifications

• Education: High School Diploma, GED, or equivalent. Training requirements: None.
• Knowledge and skills: Excellent verbal and written communication skills; must maintain a high level of professionalism at all times; Ability to effectively coach, counsel and motivate direct reports; Provide exceptional customer service; Ability to efficiently multi-task; Ability to negotiate effectively; Working knowledge of marketing databases; Ability to recruit, train and develop employees; Ability to lead by example; Detail oriented and accurate; Ability to carry out responsibilities in accordance with the organization's policies and applicable laws; Demonstrated problem solving ability.
• Technical Skills: Maintain up to date knowledge on all company systems such as; Mainframe, Focus and CRS.
• Job experience: Two (2) years marketing experience required, primarily in vacation ownership industry. Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

How You'll Be Rewarded

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Compensation

Generally starting at $43,888 - $90,000 per year plus commissions and bonuses. The actual salary rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

Equal Opportunity Employer

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.