Manager, Marketing CMP

Travel + Leisure Co.; Seattle (WA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

Life insurance

Disability

Volunteer day

401k match

ID theft plan

Wellness program

EAP

PTO

Vacation & holidays

Sick leave

Job summary

Travel + Leisure Co. is seeking a Community Marketing Manager to direct and motivate CMP professionals and supervisors, driving site production of CMP tours and meeting budgeted tour flow and VPG requirements. This role requires strong leadership to coach, train, and evaluate staff while coordinating with the Marketing Director and site VP.

The position is full-time with weekend and holiday availability and offers comprehensive benefits. Travel + Leisure Co.

Qualifications

• Full time availability including weekends and holidays.
• Experience in Travel and Leisure or timeshare in a similar role preferred.
• Strong ability to build partnerships and conduct follow-ups.
• Excellent written and verbal communication; customer service mindset.

Responsibilities

• Recruit, hire and train CMP professionals and supervisors.
• Oversee daily operations of CMP programs to meet budgeted tour flow.
• Establish an ongoing training plan to maintain integrity and enthusiasm in the CMP department.
• Work with CMP Supervisors to set written and individual team goals for high performance.
• Monitor and report performance of marketing at the site level and take corrective action as needed.
• Assist Marketing Director and site VP as needed.

Skills

Partnerships

Big picture analysis

Follow-up

Leadership

Customer service

Education

High School Diploma or Bachelor's degree

Job description

We Put the World on Vacation

Job Description

Summary:

The Community Marketing Manager is responsible for directing, supervising, training and motivating Community Marketing Associates and Supervisors. The main objective is to drive the site's production of CMP tours and meet or exceed budgeted tour flow and VPG requirements. Responsible for personal tour production minimums and face to face vacation package sales budget.

Essential Job Functions

Responsibilities include, but are not limited to:

• Recruit, hire and train CMP professionals and supervisors.
• Oversee daily operations of CMP programs to meet budgeted tour flow.
• Establish an ongoing training plan to implement integrity and enthusiasm in the CMP department.
• Where applicable, work with CMP Supervisors to establish written and individual team goals to help achieve and maintain the highest levels of performance.
• Monitor and report performance of marketing at the site level, taking corrective action as required
• Assisting Marketing Director and site VP as needed

Minimum Requirements and Qualifications

• Full time availability required including weekends and holidays.
• High School Diploma or equivalent or bachelor's degree in related field preferred
• Internal Travel and Leisure experience or external timeshare experience in a similar role preferred.
• Excellent skills regarding creating partnerships, "big picture" analysis, and excellent follow up mandatory.
• Excellent customer service skills with the ability to service both internal and external customers
• Clear concise written and verbal communication skills mandatory
• Track record of excellent leadership skills and ability to motivate a team
• Ability to effectively coach, counsel and motivate direct reports
• Ability to efficiently multi-task and negotiate effectively
• Detail orientated and accurate and demonstrated problem solving ability
• Ability to carry out responsibilities in accordance with the organization's policies and applicable laws

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program
• Paid time off including 15 vacation days and 6 holidays per year, prorated based on your hire date.
• Sick leave in accordance with applicable laws and/or ordinances

Compensation

Generally starting at $80,169 - $80,169 per year plus commissions and bonuses. The actual salary rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.