Assistant Manager, Workforce Solutions & Development

Acset---West-Michigan-Works; Muskegon (MI); On-site; USD 49,000 - 69,000; Full time

Benefits offered by this job

Healthcare benefits

Employer retirement match

Financial wellness program

Tuition reimbursement

Paid holidays

Accrued time off

Job summary

Area Community Services Employment & Training Council (ACSET) is seeking an Assistant Manager in Muskegon County. This full-time role involves supervising the ACSET team and ensuring effective delivery of Michigan Works!

programs, with fringe benefits including healthcare, retirement with employer match, and tuition reimbursement. Qualifications include a Bachelor’s degree in a related field and 2–4 years of leadership experience, plus strong communication and organizational skills.

Qualifications

• Bachelor’s degree required in social services, public administration or related field.
• 2–4 years of leadership experience in business or workforce administration or equivalent.
• Strong oral and written communication skills with community organizations.

Responsibilities

• Provide training and assistance to staff regarding proper customer service.
• Monitor and report staff performance and effectiveness, including customer service to the appropriate departmental manager.
• Demonstrate proficient use of Pure Michigan Talent Connect, troubleshooting and customer assistance.

Skills

Leadership experience

Interpersonal skills

Public speaking

Communication skills

Teamwork

Analytical skills

Customer service

Second language desirable

Education

Bachelor’s Degree in Social Services, Public Administration, or related field

Job description

Area Community Services Employment & Training Council (ACSET) is seeking an Assistant Manager in Muskegon County. This full-time role involves supervising the ACSET team and ensuring effective delivery of Michigan Works!

programs, with fringe benefits including healthcare, retirement with employer match, and tuition reimbursement. Qualifications include a Bachelor’s degree in a related field and 2–4 years of leadership experience, plus strong communication and organizational skills.