Assistant Manager- Wicker Park

TITLE Boxing Club; Chicago (IL); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Full benefits package (medical, dental, vision)

Discounted company merchandise

Free classes

Job summary

TITLE Boxing Club is seeking an Assistant Manager for its Wicker Park location in Chicago. This role involves supporting the General Manager in overseeing operations, enhancing member experience, and leading a dynamic team. Ideal candidates will have 1-3 years in management or a related field, along with strong customer service and interpersonal skills. Benefits include a competitive hourly wage, commission, and a comprehensive health package. Join a leading boxing fitness brand and contribute to a thriving club culture.

Qualifications

• 1-3+ years in a managerial role or retail/hospitality/fitness experience.
• Excellent interpersonal and customer service skills.
• CPR and First Aid certified preferred.

Responsibilities

• Support the General Manager in executing sales, fitness, and operations functions.
• Train, develop and lead a high-performing team.
• Ensure a high percentage of membership enrollments and drive business forward.

Skills

Customer Service Skills

Interpersonal Skills

Multi-tasking Ability

Fitness Enthusiast

Education

High School Diploma/GED

Job description

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Position Overview

The Assistant General Manager (AGM) supports the General Manager with executing all sales, fitness, and operations functions within TITLE Boxing Club. The AGM provides an exceptional member experience, team environment, and contributes to the club’s financial success. The AGM trains, develops and leads a diverse, high-performing team to ensure goals are met and/or exceeded. This position is responsible for upholding company policies, brand standards and delivering the best club experience!

Position Overview

The Assistant General Manager (AGM) supports the General Manager with executing all sales, fitness, and operations functions within TITLE Boxing Club. The AGM provides an exceptional member experience, team environment, and contributes to the club’s financial success. The AGM trains, develops and leads a diverse, high-performing team to ensure goals are met and/or exceeded. This position is responsible for upholding company policies, brand standards and delivering the best club experience!

Brand Standards & Responsibilities

• Serve as the General Manager’s ‘go-to’ resource for daily task delegation, staff management, & communication
• Deliver the best fitness experience by maintaining member engagement and a high-performing team
• Assist with training team members on club operations and sales
• Obtain and retain a high percentage of membership enrollments by supporting the sales team and managing the execution of the club sales metrics
• Drive the business forward through class packages, private training, equipment, and retail sales
• Provide direction, motivation, and guidance toward achieving individual and company goals
• Establish a fun, safe, and community-focused club culture
• Help to resolve member concerns and escalate to the General Manager; when necessary
  
  
  

Skills & Qualifications

• 1-3+ years in a managerial role and/or retail, hospitality, fitness experience
• Excellent interpersonal and customer service skills
• Ability to multi-task, manage clients (via call, text, email, and/or in-person) and team member concerns with approachable & welcoming energy
• Fitness enthusiast and boxing experience preferred; however, not a ‘knock-out’ qualification
  
  
  

Requirements

• Availability to work 30-35 hours per week
• High School Diploma/GED
• CPR and First Aid certified preferred
• Flexible hours, with the ability to work early mornings, evenings, and/or weekends
  
  
  

Compensation & Perks

• $17-20/hour + commission and/or monthly bonus incentives
• Full benefits package (medical, dental, and vision)
• Enjoy discounted company merchandise and take classes for FREE
  
  
  

TITLE Boxing Club is the world's leading boxing fitness brand that offers a full-body, authentic heavy-bag workout designed to build your fitness, control your breathing, and clear your mind. The boutique fitness franchise specializes in boxing and kickboxing classes with more than 120 locations. Above everything we are dedicated to showing people of all ages, shapes, and abilities that there is no feeling like ripping into a heavy bag - a feeling of confidence that you can take with you anywhere you go and in everything you do!

Ready to step into the ring? Apply now and become part of the TITLE Boxing Club team!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Health, Wellness & Fitness

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