Cafe Manager

North Lawndale Employment Network; Chicago (IL); On-site; USD 60,000 - 75,000; Full time

Job summary

The North Lawndale Employment Network seeks a Café Manager for their beelove café on Chicago’s West Side. This role involves overseeing operations, managing staff, ensuring compliance, and driving financial growth while providing excellent customer experiences. Ideal candidates will possess strong managerial skills along with a Food Managers Certification and significant experience in the food and beverage industry.

Benefits

Medical, vision, and dental plans

Paid Time Off (PTO)

Paid Holidays

401K participation

Life Insurance

Qualifications

• Current Food Managers Certification required.
• 12+ months managerial experience in the food & beverage industry.
• Ability to interpret financial data.

Responsibilities

• Oversee daily operations and manage team performance.
• Lead recruitment and onboarding of café staff.
• Manage vendor relationships and marketing efforts.

Skills

Managerial skills

Supervisory skills

Organizational skills

Communication

Financial interpretation

Education

Food Managers Certification

12+ months managerial experience in food & beverage

Tools

Microsoft Office Suite

Job description

1 week ago Be among the first 25 applicants

North Lawndale Employment Network provided pay range

This range is provided by North Lawndale Employment Network. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $75,000.00/yr

Direct message the job poster from North Lawndale Employment Network

Human Resources Manager at The North Lawndale Employment Network

About the job

North Lawndale Employment Network is a comprehensive workforce development agency on Chicago’s West Side dedicated to advancing the economic outcomes of the community’s residents through innovative employment initiatives, including our social enterprises. In August 2021, North Lawndale Employment Network transitioned to a new campus which features a premier community café for residents and stakeholders.

North Lawndale Employment Network seeks a Café Manager will oversee the daily operations of the beelove cafe, ensuring operational excellence, financial growth, and an exceptional customer experience. This leadership role focuses on developing and managing teams, driving performance, and implementing strategic initiatives to enhance both service and profitability. The manager will also work closely with the HR and Programs departments to recruit and train new staff, while ensuring all cafés maintain compliance with health and safety regulations. Additionally, the role involves managing vendor relationships, overseeing marketing efforts, and supporting community engagement activities to strengthen brand presence. This individual will also collaborate with café managers to enhance catering services and build customer loyalty programs.

Responsibilities include:

• Leads the interview and candidate selection process for café staff, with consultation from HR & Director of Social Enterprise – Business Operations.
• Works with Programs department to build pipeline of North Lawndale talent through education, outreach, and barista apprentice program.
• Ensures new staff members receive onboarding and training within first 90 days of employment.
• Create the staffing schedule, taking staffing needs and labor cost parameters into account.
• Conducts 30-60-90 day and annual performance evaluations that are timely and constructive.
• Prepares and gives timely reports on café performance to various stakeholders at meetings such as bi-weekly social enterprise meeting and monthly staff meetings.
• Handles discipline of employees along with Human Resources and as needed and in accordance with company policy.
• Plans and organizes daily activities related to cafe operations and guest experience, including administration of the café customer loyalty program.
• Manages vendor relationships, including providing feedback to existing vendors and sourcing new vendors.
• Oversees product quality by creating a menu of food and beverage options that balances consistency with seasonal or special items.
• Measures operational performance and guest satisfaction by analyzing sales & inventory data, financial data, and guest feedback.
• Coordinates with other support departments such as Human Resources, Finance, to ensure successful café and catering operations.
• Oversees the café team’s delivery of high-quality catering service.
• Inventory Management
• Assists with budget preparation for operations unit.
• Maintains strong controls of cash management in accordance with guidelines from Finance Department.
• Ensures staff compliance with food safety requirements and works with Director of Social Enterprise to ensure compliance with local business regulations.
• Coordinates with marketing department to determine pricing, timing, and number of sales promotions. Provides content and visual inputs to the marketing team for social media and other promotions.
• Provides inputs and recommendations for regular pricing reviews.
• Performs other related duties as required.

Qualifications:

• Current Food Managers Certification required.
• Excellent managerial and supervisory skills.
• 12+ months of experience in a managerial role; preferably in the food & beverage industry.
• Extensive knowledge of foodservice operations
• Ability to interpret financial data as needed to set sales goals.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.
• Must be able to stand, walk and move 6-8 hours per day while on shift.
• Must be able to bend and reach for stored items, lifting to 50lbs.
• Must be able to climb ladders for store maintenance tasks.
• Must be able to access and navigate the production facility.
• Medical, vision, and dental plans
• Paid Time Off (PTO)
• Paid Holidays (many Federal Holidays)
• 401K participation, day one of employment
• Life Insurance

North Lawndale Employment Network is an Equal Opportunity Employer.

The salary for this position is $60,000-$75,000/ Annually.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Finance, and Product Management

• Industries

  Hospitality

Referrals increase your chances of interviewing at North Lawndale Employment Network by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Get notified when a new job is posted.

Sign in to set job alerts for “Cafe Manager” roles.

Restaurant General Manager-O'Hare Airport

Aragon Ballroom - Food and Beverage Supervisor

Restaurant Managers - Oakbrook Terrace & Warrenville

Restaurant Manager (Salary Negotiable + Quarterly Bonus Structure)

Restaurant Manager (Salary Negotiable + Quarterly Bonus Structure)

Chicago, IL $65,000.00-$75,000.00 1 week ago

Restaurant Manager - West Loop & River North Locations

Chicago, IL $60,000.00-$65,000.00 5 days ago

Food & Beverage Supervisor - Pendry Chicago

Restaurant Manager (Salary Negotiable + Quarterly Bonus Structure)

Chicago, IL $60,000.00-$65,000.00 1 week ago

Chicago, IL $65,000.00-$85,000.00 3 weeks ago

Chicago, IL $50,000.00-$60,000.00 1 day ago

Chicago, IL $65,000.00-$75,000.00 4 days ago

Chicago, IL $75,000.00-$85,000.00 4 days ago

Chicago, IL $70,000.00-$78,000.00 1 week ago

Restaurant Floor Manager - FUTURE OPPORTUNITIES

Chicago, IL $100,000.00-$110,000.00 5 days ago

Restaurant Manager (Salary Negotiable + Quarterly Bonus Structure)

Chicago, IL $55,000.00-$70,000.00 1 week ago

Chicago, IL $68,723.20-$88,441.60 6 days ago

Chicago, IL $60,000.00-$70,000.00 3 weeks ago

Chicago, IL $52,000.00-$65,000.00 1 week ago

Chicago, IL $40,000.00-$60,000.00 7 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.