Assistant Manager - Whitsett, NC

The Goodyear Tire & Rubber Company; Whitsett (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

The Goodyear Tire & Rubber Company in Whitsett, NC is seeking an Assistant Manager to partner with the Center Manager to run the location, drive sales, and control costs toward AOP goals.

You will lead associates, support staffing, safety, and training, handle customer service issues, promote products and services, and step in when the manager is away to ensure smooth daily operations and profitability.

Qualifications

• One year of previous management experience.
• Valid driver's license.
• Legally authorized to work in the U.S. without sponsorship now or in the future.
• High School Diploma or GED, Associate degree preferred.

Responsibilities

• Assist Center Manager in running the location and achieving sales and cost targets.
• Direct store activities in the absence of the Center Manager and manage associates.
• Assist with hiring, training, and performance of staff.
• Support sales and service teams and ensure compliance with procedures.
• Promote products and services while focusing on customer service and safety.
• Ensure proper staffing levels and handle safe operations and asset control.
• Lead by example and participate in career development efforts.

Skills

Leadership

Communication

Customer service

Staff management

Education

High School diploma or GED

Associate degree

Job description

Assistant Manager

As the Assistant Manager you will be responsible for partnering with the Center Manager to effectively run the center. This will include working to maximize sales and minimize costs working towards AOP goals, motivating associates to achieve a high standard of customer service in order to grow sales and profitability, assisting with the resolution of complaints, staffing, customer service, and safety, assuming a lead role when the manager is out, and engaging in career training and development efforts. You will also be responsible for developing, merchandising, billing, creating invoices, controlling assets, and promoting products and services.

Responsibilities

• Assist the Center Manager in the management of the location.
• Direct the activities of the store in the absence of the center manager. This will include managing associates in an effective manner to attain sales results in achieving profit objectives by increasing sales and market share.
• Assist the Center Manager with hiring, training, and managing associates.
• Assist the sales and service departments.
• Operate the center in the absence of the center manager. This will include compliance with company standards in operating procedures, policies, and protection of assets including but not limited to inventory, accounts receivable, trucks, and equipment.
• Enforce company policies and procedures.
• Provide "Service Excellence, Always" to meet the sales and service goals of the location and needs of the customer.
• Communicate specific work assignments and responsibilities to associates.
• Assist the Center Manager in ensuring proper staffing levels with qualified personnel.
• Assist with managing safety, health, and environmental issues.
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including commercial tires and wheels, standing, bending, and squatting.

Basic Requirements

• Ability to relocate based on the needs of the business and personal development for the role.
• One year of previous management experience.
• Must have a valid driver's license.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Preferred Qualifications

• High School Diploma or GED.
• Associate Degree in related field.

Candidate Criteria

• Strong oral and written communication ability.
• Commitment to follow all safety procedures and work in a safe manner.
• Must be able to work in a results-oriented, fast-paced environment as part of a team.
• Must be a self-starter and willing to take initiative, able and willing to work without direct supervision, and be willing to attend appropriate training sessions.