Assistant Manager - Westfarms, Abercrombie & Fitch

A&F Stores, Inc.; Farmington (CT); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Bonus program

Paid time off

Volunteer day

Merchandise discount

Health insurance

Life insurance

Disability insurance

Assistance program

Parental leave

401(k) match

Training opportunities

Job summary

ABERCROMBIE & FITCH CO. in Farmington, CT is seeking a supervisory retail professional to lead the sales floor, stockroom, and staff. You will manage staffing, payroll, coaching, and ensure outstanding customer service while driving sales and brand standards.

The role requires a Bachelor's degree or at least one year of supervisory experience in a customer-facing setting, with strong communication and organizational skills in a fast-paced environment.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Strong customer focus and service orientation.
• Knowledge of current fashion trends.
• Drive to achieve results and strong work ethic.
• Excellent communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks in a fast-paced environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge & brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent Brand and exemplify Company Culture & values.

Skills

Customer service

Team leadership

Communication skills

Interpersonal skills

Coaching others

Education

Bachelor’s degree

Job description

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge & brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent Brand and exemplify Company Culture & values.

What It Takes

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results & exhibit a strong work ethic.
• Possess strong communication & interpersonal skills.
• Team building & ability to coach others.
• Take initiative & demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning & proactive thinking.
• Ability to show up in a fast-paced & challenging environment.

Benefits

• Quarterly Incentive Bonus Program.
• Paid Time Off.
• Paid Volunteer Day per Year.
• Merchandise Discount.
• Medical, Dental & Vision Insurance.
• Life and Disability Insurance.
• Associate Assistance Program.
• Paid Parental & Adoption Leave.
• 401(K) Savings Plan with Company Match.
• Training & Development Opportunities.

Starting rate: $22.00 per hour.

Equal Opportunity Employer

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.