Assistant Manager - Willowbrook Mall, Abercrombie & Fitch

A&F Stores, Inc.; Wayne (NJ); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development Opportunities

Job summary

Abercrombie & Fitch Co. is seeking a store supervisor in Wayne, NJ to lead daily operations, supervision of sales floor and stockroom, and payroll planning. This role focuses on delivering outstanding customer service while driving sales in a fast-paced fashion retail environment.

The candidate should have a Bachelor’s degree or one year of supervisory experience, strong communication skills, and a passion for fashion trends. The position offers competitive hourly pay and comprehensive benefits.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Strong customer focus across interactions and service quality.
• Knowledge of current fashion trends and brand direction.
• Drive to achieve results with a strong work ethic.
• Excellent communication and interpersonal skills.
• Ability to coach and develop others in a team setting.
• Take initiative and demonstrate confidence in fast-paced environments.

Responsibilities

• Perform Opening and Closing Routines for daily store operations.
• Supervise sales floor and stockroom to ensure great customer service.
• Plan staffing, scheduling, and payroll management for the team.
• Train and develop non-management staff for skill growth.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain compelling visual displays aligned with brand.
• Analyze reporting to inform store decisions and actions.
• Protect store assets and manage inventory controls.
• Operate Register/Point of Sale systems accurately.
• Fulfill OMNI Channel orders and ensure timely fulfillment.
• Represent the Abercrombie & Fitch brand and uphold company culture.

Skills

Supervisory Experience

Customer Focus

Fashion Knowledge

Communication Skills

Team Building

Initiative

Multi-tasking

Education

Bachelor's Degree

Job description

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non‑management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

Benefits

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year
• Merchandise Discount
• Medical, Dental and Vision Insurance
• Available Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development Opportunities for Career Advancement
• A Global Team of People Who'll Celebrate you for Being YOU

Pay

Starting rate: $23.00 per hour (recruiting pay range: $23.00‑$23.00 per hour). The starting rate and range may be modified in the future.

EEO Statement

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.