Assistant Manager: Training, Service & Ops Lead

McDonald's; Port Washington (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

10 days paid vacation

8 paid holidays

Take your birthday off with pay

Quarterly Bonus Program

Health and Dental Insurance

401k

Tuition Assistance up to $3,000 every

Free meals when you are working

50% off meals when you are not working

Job summary

McDonald’s is seeking an Assistant Manager to support the General Manager in delivering quality service, safe operations, and strong guest experiences. You will lead key functions, supervise kitchen and service areas, hire and train staff, and uphold safety standards in a fast-paced environment.

Expect opportunities for growth, competitive benefits, and a team-driven culture within a franchisee-owned restaurant.

Qualifications

• Commitment to excellence and safety in the workplace.
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs.
• Provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead internal functions such as Employee Training, Food Safety, and Inventory Management.
• Delegate tasks to team members and report results.
• Support the General Manager to achieve restaurant performance and quality standards.
• Supervise kitchen operations including food quality, safety and cost.
• Hire, train, and schedule staff to meet sales and profit goals.
• Deliver a memorable guest experience by training staff and organizing service areas.
• Collaborate with the team to ensure safe and efficient restaurant operations.

Skills

Customer service

Team leadership

Communication

Job description

McDonald’s is seeking an Assistant Manager to support the General Manager in delivering quality service, safe operations, and strong guest experiences. You will lead key functions, supervise kitchen and service areas, hire and train staff, and uphold safety standards in a fast-paced environment.

Expect opportunities for growth, competitive benefits, and a team-driven culture within a franchisee-owned restaurant.