Assistant Manager - Thornton (462)

ERC Hospitality - Freddy's Frozen Custard and Steakburgers; Thornton (CO); On-site; USD 57,784 - 63,000; Full time

Benefits offered by this job

Competitive pay with bonus potential

401(k) with match opportunity

Free meals and employee discount

Paid training and learning opportunities

2 weeks' vacation time starts accruing on day 1

Job summary

ERC Hospitality - Freddy's Frozen Custard and Steakburgers in Thornton, CO is seeking an Assistant Manager responsible for supervising shifts and ensuring guest satisfaction. This role includes coaching the team, maintaining food quality, and upholding brand standards.

Requirements include leadership experience and strong communication skills. Benefits include competitive pay, company-paid benefits, 401(k) matching, and generous paid time off.

Qualifications

• Must be 18 years or older.
• Minimum 1 year of leadership experience required.
• Ability to manage time effectively and prioritize tasks.
• Must follow all food safety and sanitation expectations.

Responsibilities

• Supervise the restaurant to maintain Freddy’s standards.
• Provide exceptional guest service and set examples for team.
• Ensure compliance with food safety and cleanliness standards.
• Assist with inventory, hiring, and various administrative duties.
• Coach and develop team members for better performance.

Skills

Leadership

Teamwork

Communication

Problem-solving

Attention to detail

Time management

Job description

Job Details

Location: Thornton, CO 80023

Salary: $57,784.00 - $63,000.00

Position Summary

The Assistant Manager oversees shift execution, coaches and develops the team, and ensures that every guest leaves happy. They are responsible for guiding shift efficiency, monitoring food preparation and service, and upholding Freddy’s brand standards while preparing to run their own restaurant as a future Restaurant Operating Partner.

Essential Duties and Responsibilities

• Supervise the restaurant to ensure that Freddy’s standards of hospitality, quality, and cleanliness are being followed.
• Provide exceptional guest service and set an example for team members through a positive attitude, order accuracy, and hospitality.
• Prepare and serve exceptional steakburgers, custard, and other menu items.
• Maintain attendance, policy, and procedure with yourself and team members on shift, upholding the three pillars of quality, cleanliness, and hospitality.
• Take initiative to provide great guest service by coaching and assisting team members.
• Ensure compliance with food safety, security, quality, and cleanliness standards.
• Follow all company safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, employee relations issues or injuries.
• Work with the team on training, evaluating, counseling, disciplining, and motivating team members.
• Assist with inventory, hiring, and other administrative duties as needed.
• Support strategies to ensure operations progress, sales growth, and team member retention.
• Other duties as assigned within the scope of the position.

Qualifications

• Must be 18 years or older.
• Must have at least 1 year of leadership experience.
• Ability to lead, motivate, and employ a team.
• Attention to detail and ability to problem‑solve.
• Must be able to lift up to 50 pounds.
• Ability to stand for long periods of time.
• Must have teamwork and communication skills.
• Ability to manage time effectively and prioritize tasks to meet deadlines.
• Must follow all food safety and sanitation expectations.
• Must be able to multi‑task and stay organized.
• Must pass a background check and ERC required training.
• Must be able to pass and maintain ANSI Manager Certification.

Benefits

• Competitive pay with bonus potential.
• Bi‑annual reviews with pay increase potential.
• Company‑paid benefits.
• 401(k) with match opportunity.
• Free meals and employee discount.
• Amazing culture.
• Uniform provided.
• Paid training and learning opportunities.
• 1 week of sick time accrues day 1.
• 2 weeks' vacation time starts accruing on day 1.
• Potential travel opportunities.