Assistant Manager (804)

ERC Hospitality - Freddy's Frozen Custard and Steakburgers; Albuquerque (NM); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Pay with Bonus Potential

401K with match opportunity

Free Meals and Employee Discount

Paid Training and Learning Opportunities

2 Weeks’ Vacation Time Starts Accruing on Day 1

Job summary

ERC Hospitality - Freddy's Frozen Custard and Steakburgers is looking for an Assistant Manager in Albuquerque, NM. This role involves supervising restaurant operations to ensure high standards of hospitality, quality, and cleanliness while providing exceptional guest service.

Candidates should have at least 1 year of leadership experience, strong teamwork skills, and the ability to manage time effectively. Benefits include competitive pay, paid training, and opportunities for career growth.

Qualifications

• At least 1 year of leadership experience required.
• Ability to lift up to 50 pounds.
• Must pass a background check and ERC required training.

Responsibilities

• Supervise restaurant to uphold Freddy’s standards.
• Provide exceptional guest service and coach team members.
• Assist with inventory, hiring, and administrative duties.

Skills

Leadership

Teamwork

Problem-solving

Time management

Communication

Job description

Job Details

Job Location: Coors & Central - Albuquerque, NM 87121
Position Type: Full Time
Job Category: Management

About our Company

Freddy’s is one of the fastest-growing restaurant brands in the U.S., growing from a single restaurant in Wichita, Kansas, in 2002 to more than 500 restaurants nationwide. We’re celebrated for our cooked-to-order steakburgers, crispy shoestring fries, and signature frozen custard treats—served with a smile and a commitment to delivering a dining experience that keeps our guests coming back again and again.

At Freddy’s, we live The Freddy’s Way—inspired by the values of our namesake, Freddy Simon. His principles of family, service, and pride continue to guide us today. More than just a restaurant, Freddy’s is a place where guests feel like family and team members take pride in creating moments of happiness.

Our culture is built on respect, teamwork, and passion, anchored by our three pillars: quality, genuine hospitality, and cleanliness. These values make Freddy’s not only a fun place to dine but also a great and rewarding place to work.

About the Position

The Assistant Manager position oversees shift execution, coaches and develops the team, and ensures that every guest leaves happy. In addition to leading daily operations, this role is focused on learning and applying knowledge of maintaining profitable financials, driving sales growth, and supporting the Restaurant Operating Partner in achieving strategic vision and goals for the restaurant. With a balance of hands‑on leadership and team development, Assistant Managers are responsible for guiding shift efficiency, monitoring food preparation and service, and upholding Freddy’s brand standards and culture while preparing to run their own restaurant as a future Restaurant Operating Partner.

Essential Duties and Responsibilities

• Supervise the restaurant to ensure that Freddy’s standards of Hospitality, Quality, and cleanliness are being followed.
• Provide exceptional guest service and set an example for team members through a positive attitude, order accuracy, and hospitality.
• Prepare and serve exceptional steakburgers, custard, etc.
• Dependably uphold attendance, policy, and procedure with yourself and team members on shift. Always uphold the three pillars of quality, cleanliness, and hospitality.
• Take initiative to provide great guest service by coaching and assisting team members.
• Ensure compliance with food safety, security, quality, and cleanliness standards.
• Follow all company safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, employee relations issues, or injuries.
• Work together with your team on training, evaluating, counseling, disciplining, and motivating team members. Support all coworkers with dignity and respect.
• Have a leadership attitude and willingness to train others on all shifts.
• Assist with inventory, hiring, and other administrative duties as needed.
• Support strategies to ensure operations progress, sales growth, and team member retention.
• Other duties as assigned within the scope of the position.

Qualifications

• Must be 18 years or older.
• Must have at least 1 year of leadership experience.
• Ability to lead, motivate, and employ a team.
• Attention to detail and ability to problem‑solve.
• Must be able to lift up to 50 pounds.
• Ability to stand for long periods of time.
• Must have teamwork and communication skills.
• Ability to manage time effectively and prioritize tasks to meet deadlines.
• Must follow all food safety and sanitation expectations.
• Must be able to multi‑task and stay organized.
• Must pass a background check and ERC required training.
• Must be able to pass and maintain ANSI Manager Certification.

Benefits

• Competitive Pay with Bonus Potential.
• Bi‑Annual Reviews with pay increase potential.
• Company‑Paid Benefits.
• 401K with match opportunity.
• Free Meals and Employee Discount.
• Amazing Culture.
• Uniform Provided.
• Paid Training and Learning Opportunities.
• 1 Week of Sick Time Accrues Day 1.
• 2 Weeks’ Vacation Time Starts Accruing on Day 1.
• Potential Travel Opportunities.

This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the position. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.