Assistant Manager - Store Leader & Customer Experience

Urban Outfitters; Alpharetta (GA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision care

PTO

Employee discounts

Job summary

Urban Outfitters in Alpharetta, GA is seeking an Assistant Manager to support service, visual processes, and store operations. The role emphasizes acting like an owner, driving customer experience, and collaborating with partners to foster growth.

The position requires leadership experience, strong merchandising instincts, and a track record of developing talent. Flexible hours including nights, weekends, and holidays are expected.

Qualifications

• 2+ years store leadership experience.
• Strong merchant skills and a history of delivering financial results.
• Proven record of developing great talent.
• Ability to work flexible hours to meet store needs.

Responsibilities

• Drives a service culture through engaging, efficient, personalized experiences.
• Acts as a brand representative and partners with Visual Merchandising for engaging displays.
• Delivers a seamless omni-channel shopping experience using MPOS, POS, pickup tools.
• Participates as floor service leader and guides the team to prioritize customer experience.
• Supports onboarding, feedback, and development of team members.

Skills

Store leadership

Merchant skills

Developing talent

Customer experience

Flexible hours

Tools

MPOS

POS

Job description

Urban Outfitters in Alpharetta, GA is seeking an Assistant Manager to support service, visual processes, and store operations. The role emphasizes acting like an owner, driving customer experience, and collaborating with partners to foster growth.

The position requires leadership experience, strong merchandising instincts, and a track record of developing talent. Flexible hours including nights, weekends, and holidays are expected.