Assistant Manager, Store/Kiosk DEDHAM

Cricket Wireless LLC.

Dedham (MA)

On-site

USD 53,000 - 80,000

Full time

14 days+
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Benefits offered by this job

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement
Paid Time off
Parental Leave
Employee discounts

Job summary

AT&T is seeking an Assistant Store Manager to partner with the store manager and supervise daily operations at our Dedham, MA location. You will drive sales, coach a team of retail consultants, and ensure exceptional customer experiences with AT&T products and services.

The role emphasizes leadership, strategic planning, and collaboration across stakeholders to meet and exceed objectives. Training and career growth opportunities are highlighted in the posting.

Qualifications

  • Three or more years of sales and/or customer experience in telecommunications or a related industry.
  • Prior management experience.
  • Well-developed planning, analytical and problem-solving skills.
  • Familiarity with wireless terminology, industry trends and AT&T mobility systems.
  • The ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

  • Oversee daily store operations with a store manager partner.
  • Assist with merchandising and product launches to meet sales goals.
  • Coach a team of retail sales consultants to achieve sales and service targets.

Skills

Leadership
Sales experience
Customer service
Communication
Team coaching

Job description

Take the lead at the center of where it all happens – our retail stores. With your retail knowledge and leadership abilities, you’ll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology. With access to the latest tech and a company that believes in you, there’s so much in store for your career.

In this role, you’ll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping to meet and exceed sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services. And you won’t be in this alone.

We offer best in class paid training that will set you up for leadership success. You’ll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Our most successful Assistant Store Managers have:

  • Excellent communication and leadership skills
  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience
  • Well-developed planning, analytical and problem-solving skills
  • Familiarity with wireless terminology, industry trends and AT&T mobility systems
  • The ability to collaborate with key stakeholders on initiatives beyond store walls.

Additional requirements include:

  • Strategic perspective and the ability to champion change.
  • Inspiring your team through high performance, collaboration, and teamwork
  • Utilizing professional expertise to solve problems and analyze issues.
  • Taking initiative and striving and creating results

Our Assistant Store Managers earn between :$53,200 - $79,800 in annual salary plus $18,000 in commissions yearly if all sales goals are met.

Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected.
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
  • Relocation assistance may be available if eligibility requirements are confirmed

Our Assistant Retail Store Manager jobs earn between $53,200.00 - $79,800.00 + commission $18,000 . Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but unprotected.
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
  • Relocation assistance may be available if eligibility requirements are confirmed

Weekly Hours: 40 Time Type: Regular Location: USA:MA:Dedham:860 Providence Hwy:RET/RET Salary Range: $53,200.00 - $79,800.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

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