Assistant Manager - Statesville, NC

Join Parachute, LLC; Statesville (NC); On-site; USD 50,000 - 55,000; Full time

Job summary

Join a rapidly growing startup as an Assistant Manager in a plasma donation center, where you will support the Center Director in overall operations and employee development. This role involves enhancing donor experience and ensuring regulatory compliance, contributing to a meaningful cause in the plasma donation industry, while offering competitive compensation with performance bonuses.

Benefits

Medical, Dental, and Vision Insurance

Paid Time Off

Bonus Potential

Qualifications

• Proven operator with a track record in achieving targets.
• Experience in personnel management and training.
• Ability to lift at least 50 lbs and work in cold environments.

Responsibilities

• Oversee all aspects of the Donor Center alongside the Center Director.
• Implement action plans to improve operational efficiency.
• Manage team hiring, training, and retention.

Skills

Problem Solving

Communication

Data-Driven Decision Making

Team Leadership

Education

Higher Education Preferred

Tools

Microsoft Office

Job description

Posted Wednesday, June 4, 2025 at 6:00 AM

Compensation: $50,000-$55,000 base + up to 25% monthly bonus (total potential cash compensation up to $70K) + benefits. Travel: 75% during training.

Who Are We?

Powered by technology and compassionate design, Parachute has reimagined the plasma donation experience into one that is easier and friendlier. Using a simple app, our members can book donations and track earnings from the palm of their hand. In using a tech-forward approach, we’re able to offer each member a highly personable and best-in-class experience that’s consistent at each and every visit.

Our vision is to introduce an elevated plasma donation experience grounded in convenience to markets with smaller populations. This model allows us to positively impact the industry supply chain and help patients gain access to the medication they need.

We have grown from 2 to 30+ operations in less than three years and plan to continue our rapid expansion. We are looking for people who share our passion for helping others and are invigorated by the speed at which our startup moves. Come join us as we help the world gain access to more plasma — one donation at a time.

What You’ll Do

As the Assistant Manager, you will support the Center Director in overseeing all aspects of the Donor Center. You will manage parts of the center’s operations that play to your strengths and focus on creating a donor-centric environment that provides a great experience.

Operations Management

• Support and partner with the Center Director on strategy and planning to ensure center operations, donor flow, and donor retention goals are achieved.
• Monitor and evaluate all center operations, developing and implementing action plans to improve efficiency.
• Partner with corporate facilities to ensure compliance with all federal, local, state, and company regulations related to quality, safety, and regulatory standards.
• Support and manage the Profit & Loss (P&L) statement to meet monthly financial targets.
• Maintain all supplies, equipment, and inventory to ensure availability.
• Collaborate with the Center Director to ensure quality compliance and participate in regulatory audits.
• Follow all safety and OSHA policies, ensuring staff compliance.
• In the absence of the Center Director, take responsibility for all center operations.

Employee Development

• Build an exceptional team through recruiting, onboarding, and training.
• Lead by example to foster a productive environment and retain top talent.
• Manage personnel functions including assignments, disciplinary actions, and terminations.
• Ensure all staff are trained in technical areas.
• Conduct regular team meetings to meet deadlines and goals.

Who Are You?

• A proven operator with a track record of achieving targets and executing efficiently.
• Highly versatile and quick to learn new tasks and functions.
• Owns responsibilities and demonstrates high ownership levels.
• KPI-driven, comfortable making data-based decisions to improve outcomes.
• An excellent problem solver, continually iterating on solutions.
• Exceptional communication skills, able to express ideas clearly and give directions effectively.
• Comfortable with ambiguity and proposing pragmatic solutions.
• Capable of fostering a friendly, supportive, member-centric approach and coaching the team accordingly.

Qualifications

• Relevant experience or education in similar or related fields; higher education preferred.
• Proficiency in Microsoft Office (Word, Excel).
• Ability to travel as needed.
• Physical ability to perform tasks such as lifting at least 50 lbs, stooping, kneeling, crouching, reaching, pulling, sitting, and standing for extended periods.
• Good auditory and visual acuity.
• Ability to work in cold environments (-40°C) briefly with suitable outerwear.
• Flexible working hours, including days, evenings, weekends, and holidays.
• Competitive compensation with bonus potential, plus medical, dental, and vision insurance, and paid time off.

# JPCLTLP

Every good business idea starts with solving a problem. In our case, there are two: the urgent need for plasma donations and the opportunity for individuals to earn extra income.

Parachute is a new kind of plasma donation company that allows individuals to earn money while creating life-saving medicine.

Plasma is used to create treatments for chronic illnesses like immune disorders, liver disease, bleeding disorders, and cancer. Currently, there's a severe shortage impacting patient access to these treatments.