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Assistant Manager - Statesville, NC

Join Parachute

Statesville (NC)

On-site

USD 50,000 - 55,000

Full time

3 days ago

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Job summary

Join a rapidly growing company as an Assistant Manager in Statesville, NC. You'll oversee operational aspects of the Donor Center, ensuring a great donor experience, leading a talented team, and contributing to our mission of providing essential plasma donations to those in need. With a robust compensation package and opportunities for personal and professional growth, this position is ideal for a motivated individual looking to make an impact.

Benefits

Competitive compensation with bonus potential

Medical, Dental, and Vision insurance

Paid time off

Company paid holidays

Career growth opportunities

Qualifications

Relevant experience in operations management or similar fields.
Strong communication skills for engaging with team and donors.
Ability to travel as required.

Responsibilities

Support Center Director in overseeing operations.
Ensure compliance with regulations and safety protocols.
Recruit and develop team members.

Skills

Operations management

Problem solving

Data-driven decision making

Communication

Team leadership

Education

Higher education preferred

Tools

Microsoft Office Suite

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Join to apply for the Assistant Manager - Statesville, NC role at Join Parachute

Compensation: $50,000-$55,000 base + up to 25% monthly bonus (total potential cash compensation up to $70K) + benefits

Travel: 75% during training

Who Are We?

Powered by technology and compassionate design, Parachute has reimagined the plasma donation experience into one that is easier and friendlier. Using a simple app, our members can book donations and track earnings from the palm of their hand. In using a tech-forward approach, we’re able to offer each member a highly personable and best-in-class experience that’s consistent at each and every visit.

Our vision is to introduce an elevated plasma donation experience grounded in convenience to markets with smaller populations. This model allows us to positively impact the industry supply chain and help patients gain access to the medication they need.

We have grown from 2 to 30+ operations in less than three years and plan to continue our rapid expansion. We are looking for people who share in our passion for helping others and are invigorated by the speed at which our start up moves. Come join us as we help the world gain access to more plasma - one donation at a time.

What You’ll Do

As the Assistant Manager, you will be responsible for supporting the Center Director in overseeing all aspects of the Donor Center. You will own and manage parts of the Center’s operations that play to your strengths. Additionally, you will be focused on creating an environment that is donor-centric and focused on providing a great experience.

Operations Management

Support and partner with the Center Director on strategy and planning to ensure center operations, donor flow, and donor retention goals are achieved.
Monitor and evaluate all center operations and develop and implement action plans to improve efficiency.
Partner with corporate facilities to ensure compliance with all federal, local, state, and company regulations related to quality of product, employee, and donor safety.
Support and manage the Profit & Loss (P&L) Statement to ensure the Center meets monthly targets
Maintain all supply, equipment, and product inventories to ensure that they are sufficiently and readily available.
Partner with Center Director to lead overall center quality compliance and engage in all formal regulatory audits with the Center Quality Director.
Follow all Safety and OSHA policies and procedures and ensure that all employees comply with such policies.
In the absence of the Center Director, the Assistant Manager is ultimately responsible for all center operations.

Employee Development

Build an exceptional team through recruiting and onboarding top talent.
Lead by example to set the tone for a highly productive environment and retain exceptional employees with a focus on learning and development.
Partner with the Center Director to manage all personnel functions including assignments, disciplinary action, and termination.
Oversee and ensure all employees are accurately trained in technical areas.
Conduct reoccurring team meetings to ensure deadlines and goals are met.

Who Are You?

A true operator, you have a track record of hitting your numbers and executing at the highest level.
You are incredibly versatile and pick up new tasks and functions quickly, matching the pace of the environment you operate in.
You prefer the ball in your court. You display high levels of ownership and take on responsibility for things that fall in between departmental lines.
KPI focused, you are comfortable making data driven decisions to improve the outcomes of your business.
An incredible problem solver who continually iterates on solutions to keep pushing the boundaries of what you and your team can deliver.
Exceptional oral and written communication skills. Ability to express ideas and give directions clearly and swiftly.
Comfortable dealing with a degree of ambiguity and proposing pragmatic solutions to problems.
An ability to put customers at ease and foster Parachute’s friendly, supportive, and “member-centric” approach and coach the team to do so as well.

Qualifications

Educational background or relevant experience in similar or adjacent fields. Higher education is preferred.
Proficiency with Microsoft Office Suite (Word, Excel)
Ability to travel by plane and/or car on occasion
Physical: Able to stoop, kneel, crouch, reach, pull, and lift a minimum of 50 lbs. Ability to sit or stand for extended periods of time.
Auditory and visual acuity.
Required to enter an environment (with suitable cold environment outerwear) with a temperature of -40°C for short periods of time.
Ability to work day and evening hours, weekends, holidays and extended shifts as needed.

Benefits

Competitive compensation with bonus potential
Medical, Dental, and Vision insurance
Paid time off
Company paid holidays
Career growth opportunities

#JPCLTLP

Every good business idea starts with solving a problem. In our case there are two important ones: first, there’s an urgent need for plasma donations and second, people need ways to earn a little extra.

Parachute is a new kind of plasma donation company that allows individuals to earn money while creating life-saving medicine.

Plasma is used to create medicine that treats chronic illnesses, including immune disorders, liver disease, bleeding disorders, and cancer. Right now, there’s a severe plasma shortage, which is impacting patients’ access to these life-saving treatments.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
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