Assistant Manager, Ski & Snowboard School: Lead Instructors

Vail Resorts, Inc.; Hastings (MN); Presencial; USD 37.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Ski passes for employees

Employee discounts on lodging and gear

401(k) retirement plan

Employee assistance program

Comprehensive training and development

Referral program

Descripción de la vacante

Afton Alps in Hastings, MN, is seeking an Assistant Manager for the Ski and Snowboard School for Winter Seasonal 2026/27. You will lead frontline teams, coordinate lessons, and help deliver exceptional guest experiences on a dynamic mountain operation.

The role emphasizes staffing, training, scheduling, safety, and collaboration with other resort departments to ensure smooth guest experiences throughout the season.

Formación

• 2+ years of leadership experience in snowsports, hospitality, recreation, or a related field.
• Strong communication, organizational, and problem-solving skills.
• Ability to work weekends, holidays, and peak seasonal periods.

Responsabilidades

• Lead, coach, and develop frontline leads, instructors, and support staff.
• Support daily lesson operations, staffing, and service delivery.
• Assist with hiring, onboarding, training, scheduling, and employee development.
• Resolve guest concerns and drive guest satisfaction.
• Assist with payroll administration, labor management, and operational reporting.
• Ensure compliance with safety standards, policies, and procedures.
• Partner with other resort departments to support seamless guest experiences.

Conocimientos

Leadership

Communication

Organizational skills

Problem-solving

Educación

PSIA-AASI certification

Descripción del empleo

Afton Alps in Hastings, MN, is seeking an Assistant Manager for the Ski and Snowboard School for Winter Seasonal 2026/27. You will lead frontline teams, coordinate lessons, and help deliver exceptional guest experiences on a dynamic mountain operation.

The role emphasizes staffing, training, scheduling, safety, and collaboration with other resort departments to ensure smooth guest experiences throughout the season.