Assistant Manager, Security and EMS

Erickson Senior Living; Hingham (MA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Diversity, inclusion and belonging

Medical, dental, vision packages

PTO + volunteer hours

Onsite medical centers

30% dining discount

Growth opportunities

Job summary

Linden Ponds by Erickson Senior Living seeks an Assistant Manager of Security and Emergency Services to oversee security and emergency programs across the community in Hingham, MA. The role emphasizes responding to medical emergencies and leading a team of security and EMS professionals.

Ideal candidates bring EMT/EMS or related emergency response experience and at least two years in SES management, plus a valid driver’s license.

Qualifications

• Must be at least 21 years old.
• Minimum of 2 years of SES Management experience.
• Minimum of 1 year of Emergency Responder experience.
• Current valid driver’s license.

Responsibilities

• Assist SES Manager with program compliance, QA/I, investigations, training and admin support.
• Serve as primary backup to SES Manager in their absence.
• Oversee community security through gatehouse, patrols, access control, visitor/contractor registration and key management.
• Oversee safety programs including department inspections, workplace incident responses and hazard communications.
• Assist in budgeting with manager and monitor spending.
• Document incidents using the Incident Reporting System.
• Manage Emergency Call System and Notification Alert System.
• Provide leadership and uphold Erickson Way standards.

Skills

EMT/EMS background

Emergency response experience

Leadership

Tools

Gatehouse operations

Access control systems

Visitor/contractor registration

Key management

Job description

Location: Linden Ponds by Erickson Senior Living

Join our team as an Assistant Manager of Security and Emergency Services, where resident safety extends far beyond traditional security operations. In this role, you will oversee Erickson Senior Living's Security and Emergency Services programs and help lead a team that serves as the first responder to medical emergencies across our community. Because the majority of incidents involve resident medical needs rather than security concerns, candidates with EMT, EMS, paramedic, fire service, or other emergency response experience are strongly preferred.

What We Offer

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

Compensation: commensurate with experience within range $65,000 to $80,000 annually

How You Will Make An Impact

• Assist the SES Manager in the areas of program/procedural compliance, quality assurance/quality improvement, investigations, training, administrative support, and serve as the primary backup to the Security ES Manager in their absence
• Responsible for the security of the community through the use of gatehouse, patrols, access control, visitor/contractor registration, key management, and other programs
• Oversee safety programs to include Security Department safety inspections, responses to workplace accidents, hazard communication programs, respiratory mask fit testing programs, and others as needed
• Partner with their manager to establish and maintain an operating budget
• Oversee the proper documentation of incidents through the use of the Incident Reporting System
• Manage the Emergency Call System and Notification Alert System
• Provide leadership and a positive example to the team, ensuring that all employees of the department are held accountable for working within the Erickson Way

What You Will Need

• Must be at least 21 years old
• Minimum of 2 years of experience in an SES Management role
• Minimum of 1 year of experience working in an Emergency Responder role
• Current valid driver’s license

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Linden Ponds is a beautiful 108-acre continuing care retirement community located on the South Shore in Hingham, Massachusetts. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Linden Ponds helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you’ll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.