Assistant Manager: Sales, Service & Store Ops Leader

A&F Stores, Inc.; Green Hills (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development Opportunities

Job summary

Abercrombie & Fitch Co. in Green Hills, Tennessee seeks an Assistant Manager to blend business strategy with operations and people management. You will drive sales through analytical insight, deliver world-class customer service, and oversee daily store activities.

The role emphasizes staff training, visual merchandising, inventory control, and brand stewardship, with a focus on creating a seamless Omni-channel experience while upholding company values.

Qualifications

• Bachelor’s degree or at least one year of supervisory experience in a customer-facing role.
• Strong customer focus and ability to deliver best-in-class service.
• Excellent communication and interpersonal skills.
• Ability to lead and coach non-management staff.
• Brand awareness and knowledge of fashion trends.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor & stockroom, ensuring excellent service and seamless operations.
• Conduct staffing, scheduling and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel orders.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer service

Communication

Interpersonal skills

Team leadership

Initiative

Detail-oriented

Education

Bachelor’s degree OR one year supervisory experience in a customer-facing role

Job description

Abercrombie & Fitch Co. in Green Hills, Tennessee seeks an Assistant Manager to blend business strategy with operations and people management. You will drive sales through analytical insight, deliver world-class customer service, and oversee daily store activities.

The role emphasizes staff training, visual merchandising, inventory control, and brand stewardship, with a focus on creating a seamless Omni-channel experience while upholding company values.