Assistant Manager: Retail Team Leader

Sally Beauty Holdings, LLC; Jacksonville (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Sally Beauty Holdings, LLC is seeking an Assistant Manager to drive sales and lead store teams in Jacksonville. You will support the Store Manager in daily operations, training, scheduling, and maintaining brand standards to deliver exceptional customer experiences.

In this role, you will analyze store performance, plan actions to hit KPIs, manage payroll hours, and oversee omni-channel initiatives while ensuring a safe and compliant environment for associates and customers.

Qualifications

• Minimum 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Ability to lead or support a team of associates to meet business objectives.
• Cosmetology license desirable, but not required.

Responsibilities

• Hire, develop and lead store associates to deliver customer experiences.
• Oversee store operations and maintain brand standards.
• Plan strategies to achieve KPIs and financial targets.
• Ensure Omni-channel fulfillment and inventory controls.
• Address customer issues and resolve concerns.

Skills

People leadership

Retail sales

Customer service

Communication

Education

High School Diploma or equivalent

Job description

Sally Beauty Holdings, LLC is seeking an Assistant Manager to drive sales and lead store teams in Jacksonville. You will support the Store Manager in daily operations, training, scheduling, and maintaining brand standards to deliver exceptional customer experiences.

In this role, you will analyze store performance, plan actions to hit KPIs, manage payroll hours, and oversee omni-channel initiatives while ensuring a safe and compliant environment for associates and customers.