Assistant Manager - Retail Repair Lead, Growth & Training

Unitedsmarttech; Flint (MI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Ongoing training

Monthly incentives

Career growth opportunities

Job summary

uBreakiFix by Asurion in Flint, MI seeks an Assistant Manager to lead sales and service teams, coach technicians, and implement process improvements. The role focuses on delivering excellent customer experiences while driving performance and growth within the local store.

The position offers comprehensive benefits, paid time off, ongoing training, and a compensation package that includes an hourly wage up to $17 plus monthly incentives. Weekend availability is required.

Qualifications

• Demonstrated experience leading a team or supervising staff.
• Experience in sales and delivering strong customer service.
• Experience with device repair including various devices and screens.

Responsibilities

• Assist Manager to drive sales and customer service metrics.
• Train and develop the Tech team and serve as main contact for dispatched technicians.
• Implement new processes and participate in leadership meetings.

Skills

Team Leader / Supervisor

Sales experience

Customer service

Education

High school diploma or equivalent

Tools

Device repair tools knowledge

PC/phone hardware & software

Job description

uBreakiFix by Asurion in Flint, MI seeks an Assistant Manager to lead sales and service teams, coach technicians, and implement process improvements. The role focuses on delivering excellent customer experiences while driving performance and growth within the local store.

The position offers comprehensive benefits, paid time off, ongoing training, and a compensation package that includes an hourly wage up to $17 plus monthly incentives. Weekend availability is required.