Assistant Manager — Retail Operations & Customer Experience

Domino's; Mascoutah (IL); On-site; USD 38,000 - 52,000; Full time

Job summary

Domino's in Mascoutah, IL is seeking an enthusiastic Assistant Manager to oversee daily store operations and lead a team to deliver exceptional customer service. You will manage shifts, handle cash, and ensure the store remains clean and organized while meeting sales targets.

The role requires leadership, strong communication, and the ability to multitask in a fast-paced environment. Prior food service or retail management experience is preferred, with a high school diploma as a baseline entry

Qualifications

• Proven leadership and team management abilities.
• Strong customer service orientation and friendly demeanor.
• Excellent communication and interpersonal skills.
• Proficient in basic math and problem solving.
• Able to multitask in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Good time management and task prioritization.
• Physical ability to lift up to 25 pounds.

Responsibilities

• Oversee daily store operations and manage shifts.
• Interact professionally with employees and customers.
• Handle cash management and financial responsibilities.
• Maintain store cleanliness and organization.
• Answer phones and process customer orders efficiently.
• Provide excellent customer service and resolve issues promptly.
• Assist in training and managing employees.
• Ensure compliance with company policies and procedures.
• Support the store manager in achieving sales targets and operational goals.
• Contribute to a positive work environment.

Skills

Leadership

Customer service

Communication

Math skills

Multitasking

Detail-oriented

Time management

Physical ability

Education

High school diploma

Job description

Domino's in Mascoutah, IL is seeking an enthusiastic Assistant Manager to oversee daily store operations and lead a team to deliver exceptional customer service. You will manage shifts, handle cash, and ensure the store remains clean and organized while meeting sales targets.

The role requires leadership, strong communication, and the ability to multitask in a fast-paced environment. Prior food service or retail management experience is preferred, with a high school diploma as a baseline entry