Customer Service Specialist — Fast-Paced Food Orders

Domino's; Mascoutah (IL); On-site; USD 28,000 - 34,000; Full time

Job summary

Domino's in Mascoutah, Illinois, is seeking a friendly and efficient Customer Service Representative to join their team. As the first point of contact for customers, you will ensure customer satisfaction and uphold our reputation for excellent service.

Your responsibilities will include answering phone calls, taking accurate food orders, processing transactions, and collaborating with team members to maintain a clean work environment. Strong communication skills and a multitasking ability are essential for this role.

Qualifications

• Excellent phone communication and customer service skills.
• Flexibility to work various shifts, including weekends and holidays.
• Food handling certification (preferred, or willingness to obtain).

Responsibilities

• Answer incoming phone calls promptly and professionally.
• Take accurate food orders and input them into our ordering system.
• Process cash and card transactions efficiently.

Skills

Excellent phone communication

Customer service skills

Basic computer skills

Strong multitasking abilities

Attention to detail

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Job description

Domino's in Mascoutah, Illinois, is seeking a friendly and efficient Customer Service Representative to join their team. As the first point of contact for customers, you will ensure customer satisfaction and uphold our reputation for excellent service.

Your responsibilities will include answering phone calls, taking accurate food orders, processing transactions, and collaborating with team members to maintain a clean work environment. Strong communication skills and a multitasking ability are essential for this role.