Store Assistant Manager: Lead Team & Customer Excellence

Dominos; Mascoutah (IL); On-site; USD 38,000 - 52,000; Full time

Job summary

Dominos in Mascoutah, IL is seeking a dedicated Assistant Manager to help run daily store operations and deliver outstanding customer service. You will lead shifts, supervise team members, and support cash handling and store integrity.

Ideal candidates have leadership experience, a customer-first mindset, and the flexibility to work evenings and weekends. This full-time role offers growth opportunities and a dynamic retail environment.

Qualifications

• Proven leadership with ability to guide a team and drive performance.
• Strong customer service orientation with a friendly demeanor.
• Excellent communication and interpersonal skills.
• Solid math skills for cash handling and POS accuracy.
• Ability to multitask and stay organized in a fast-paced store.
• Detail-oriented with strong organizational abilities.
• Effective time management to meet targets and deadlines.
• Physical ability to lift up to 25 pounds and assist with stocking.
• Flexibility to work evenings/weekends and alternate shifts.
• Prior experience in food service or retail management is preferred.

Responsibilities

• Oversee daily store operations and manage shifts effectively.
• Interact professionally with employees and customers.
• Handle cash management and financial responsibilities.
• Maintain store cleanliness and organization.
• Answer phones and process customer orders efficiently.
• Provide excellent customer service and resolve issues promptly.
• Assist in training and managing employees.
• Ensure compliance with company policies and procedures.
• Support the store manager in achieving sales targets and operational goals.
• Contribute to creating a positive work environment.

Skills

Leadership

Customer Service

Communication

Math

Multitasking

Organization

Time Management

Lift 25 lbs

Flexible Shifts

Mgmt experience in food/retail

Education

High school diploma or equivalent

Job description

Dominos in Mascoutah, IL is seeking a dedicated Assistant Manager to help run daily store operations and deliver outstanding customer service. You will lead shifts, supervise team members, and support cash handling and store integrity.

Ideal candidates have leadership experience, a customer-first mindset, and the flexibility to work evenings and weekends. This full-time role offers growth opportunities and a dynamic retail environment.