Assistant Manager - Retail Leader & Customer Experience

KnitWell Group; Spokane (WA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Advancement opportunities

Philanthropy partnerships

Job summary

KnitWell Group in Spokane, WA is seeking an Assistant Manager to support the Store Manager in leading the team and delivering a seamless customer experience at Chico's store. You’ll help build a welcoming environment and drive personalized service that reflects our hospitality culture.

Responsibilities include coaching associates, achieving sales goals, managing inventory, and fostering community connections through events and philanthropy.

Qualifications

• 3 years of retail management experience preferred.
• Must be at least 18 years old.
• Flexible availability including nights, weekends, and holidays.
• Ability to bend, reach, stretch and lift up to 50 pounds.
• Excellent communication and interpersonal skills.

Responsibilities

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve the store's financial goals and motivate the team.
• Assist in hiring, development, and coaching of associates.
• Lead by example on the sales floor with product knowledge and omni-channel approach.
• Maintain a visually inspiring store environment reflecting brand standards.
• Oversee store operations including inventory management and replenishment.
• Ensure compliance with policies and business practices.
• Build community connections through in-store events and philanthropy.

Skills

Retail management

Customer service

Communication

Team leadership

Flexibility

Job description

KnitWell Group in Spokane, WA is seeking an Assistant Manager to support the Store Manager in leading the team and delivering a seamless customer experience at Chico's store. You’ll help build a welcoming environment and drive personalized service that reflects our hospitality culture.

Responsibilities include coaching associates, achieving sales goals, managing inventory, and fostering community connections through events and philanthropy.