Assistant Manager — Fashion Retail Leadership

KnitWell Group; Grand Rapids (MI); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Community philanthropy partnerships

Job summary

Chico's FAS, Inc. is seeking an Assistant Manager in Grand Rapids, MI to support the Store Manager in leading a team and delivering a seamless, memorable customer experience. This role focuses on hospitality, inventory control, and in-store events aligned with our brand.

You will develop associates, drive sales with product knowledge, and maintain a visually compelling store that reflects Chico’s standards. A strong ownership mindset and excellent communication are essential.

Qualifications

• 3 years of retail management experience preferred.
• Flexible availability — including nights, weekends, and holidays.
• Must be at least 18 years old.
• A team player mindset with a high level of ownership and initiative.
• Ability to develop strong customer and peer relationships.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Responsibilities

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve the financial goals of the store and motivate the team.
• Assist in the hiring, development, and coaching of associates.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Maintain a visually inspiring store environment that reflects brand standards.
• Take ownership to ensure safe and efficient store operations including inventory management, daily replenishment of floor merchandise, and execution of inventories.
• Ensure compliance with all policies, guidelines, and business practices.
• Build community connections through in-store company-sponsored events, philanthropy, and other initiatives.

Skills

Customer service

Leadership

Communication

Retail management

Teamwork

Inventory management

Job description

Chico's FAS, Inc. is seeking an Assistant Manager in Grand Rapids, MI to support the Store Manager in leading a team and delivering a seamless, memorable customer experience. This role focuses on hospitality, inventory control, and in-store events aligned with our brand.

You will develop associates, drive sales with product knowledge, and maintain a visually compelling store that reflects Chico’s standards. A strong ownership mindset and excellent communication are essential.