Assistant Manager-Retail Jewelry

Helzberg Diamonds Shops, Inc.; Woodburn (OR); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the jewelry sector is seeking an Assistant Manager to drive sales and enhance customer experiences. This role involves leading daily retail operations, mentoring team members, and ensuring exceptional service to every guest. The ideal candidate will have a proven sales record, strong communication skills, and the ability to work flexibly in a dynamic environment. Join this forward-thinking company and take the next step toward a Store Manager position while contributing to a team dedicated to excellence in customer service and sales achievement.

Qualifications

• 1 to 3 years of experience in retail sales, preferably in jewelry.
• Proven ability to supervise and train team members.

Responsibilities

• Generate sales to exceed personal goals and assist in team sales.
• Provide outstanding customer service and manage difficult interactions.

Skills

Sales Knowledge

Teamwork

Customer Service

Communication Skills

Supervisory Skills

Education

High School Diploma

Bachelor's Degree in Business/Marketing/Retail Management

Job description

Assistant Managers at Helzberg Diamonds must demonstrate strong sales knowledge and training ability to assist the retail store in achieving sales goals. Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position.

Key responsibilities include:

• Ability to generate sales to exceed personal sales goals
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Develop selling skills in team members to achieve store goals
• Providing first response to difficult associate and/or customer interactions in the Store Manager's absence
• Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest
• Assist the Store Manager in recruiting top-performing associates

Required Experience: 1 to 3 years
Required Education: High School

The ideal candidate will possess:

• Proven history of selling in a commission environment
• Ability to supervise others to achieve results
• Superior communication skills
• Flexibility to work with a variety of personalities
• One to three years of jewelry retail experience
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible work schedule including evenings, weekends, and holidays