Assistant Manager, Retail Credit & Customer Experience

Rent-A-Center; Columbus (IN); On-site; USD 22,000 - 26,000; Full time

Job summary

Rent-A-Center in Indiana is hiring a Credit Assistant Manager. You will support growth by handling credit and collections and deliver friendly, top-notch service in our stores and in customers’ homes.

You’ll also oversee deliveries and pickups, merchandising, and maintain an inviting store environment. Requires 1–3 years retail or collections experience, a high school diploma, and a valid driver’s license; strong communication is essential.

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record -- You WILL be driving the company vehicles
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind

Skills

Customer service

Communication skills

Sales ability

Education

High school diploma or equivalent

Tools

Driver's license

Job description

Rent-A-Center in Indiana is hiring a Credit Assistant Manager. You will support growth by handling credit and collections and deliver friendly, top-notch service in our stores and in customers’ homes.

You’ll also oversee deliveries and pickups, merchandising, and maintain an inviting store environment. Requires 1–3 years retail or collections experience, a high school diploma, and a valid driver’s license; strong communication is essential.