Assistant Manager - Restaurant SF

Bally's Corporation; Dover (DE); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

30 days of free rides with DART + Re-咲

Job summary

Bally's Corporation in Delaware seeks a Retail/Restaurant Supervisor to oversee shift operations, staff scheduling, and guest relations. You will manage budgets, ensure safety and cleanliness, and coordinate with kitchen and front-of-house teams.

The role requires supervisory experience in a high-volume restaurant, MS Office proficiency, and ABC certification. Weekend, holiday, and night availability is expected.

Qualifications

• High school diploma or GED required.
• 2 years supervisory experience in large, high-volume restaurant preferred.
• Must possess computer proficiency with Microsoft Office.
• Must be able to solve problems and deal with various situations.
• Must be able to work weekends, holidays and nights as scheduled.
• Must pass a background check and obtain a DE Lottery license.
• ABC certification before starting work.
• Must be able to speak, read and write English.

Responsibilities

• Monitor budget, supervise staff, schedule, guest relations, cleanliness, and opening/closing procedures.
• Open and close shift according to proper procedures.
• Solicit guest feedback and engage guests during service.
• Execute revenue and check control procedures on shift.
• Manage daily employee relations and scheduling adjustments.
• Maintain a safe and sanitary environment for all associates and guests.
• Ensure operations of service stations, POS terminals, bars, and retail areas.
• Coach, train, and evaluate subordinates; enforce safety rules and laws.
• Communicate effectively within department and company; uphold recycling program standards.

Skills

Staff supervision

Scheduling

Guest relations

Leadership

Problem solving

Education

High School diploma or GED

Tools

Microsoft Office

POS terminals

Job description

Responsibilities

• Responsible for monitoring of the budget, staff supervision, scheduling, guest relations, restaurant cleanliness and opening and closing procedures.
• Opens and closes shift in accordance with proper procedures.
• Initiates guest interaction through seeking and soliciting feedback from guests.
• Properly executes revenue and check control procedures on shift.
• Handles daily employee relations (e.g., scheduling, time adjustments).
• Maintains a safe and sanitary work environment for all associates and guests.
• Gathers and implements all proper tools for running shift, (e.g., schedules, floor plans, reservations, checks).
• Finds solutions for problems such as call outs, last minute bookings or any other daily problems that may arise.
• During shift, ensures that guests are satisfied by assisting with serving, seating, and communication with kitchen and by striving to speak to all guests. Report all employee issues and concerns to the General Manager where applicable and make recommendations as to the appropriate resolution.
• Maintains presence on the floor during entire meal periods and ensures adequate coverage.
• Interviews, selects, hire and retain superior employees.
• Completes and issues timely evaluations for subordinates.
• Conducts formal and informal training for subordinates.
• Conducts formal and informal coaching and counseling with subordinates.
• Rewards and recognizes superior performers.
• Responsible for ensuring service stations, POS terminals, bars & retail areas are operational.
• Ensures that employees work safely and follow all safety rules.
• Ensures compliance with relevant laws and regulations as well as company policies and procedures.
• Maintains up-to-date knowledge of industry and competition.
• Ensures effective communication within the department and company.
• Holds subordinates accountable for established performance expectations.
• Motivates and develops staff; provides advice and guidance as appropriate.
• Must comply with and enforce compliance with the company's recycling program standards.
• Must be actively at work to perform the essential functions of this job.
• Performs other duties as assigned.

Work Environment

• Must be available to work weekends, holidays, and nights as scheduled

Additional Benefits

• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Compensation

• $50,000.00/annually

Qualifications

Education

High School (required)

Experience

• High school diploma or GED. (required)
• 2 years: Supervisory experience in large, high volume restaurant preferred. (preferred)
• Must possess computer proficiency with Microsoft Office. (required)
• Must be able to solve problems and deal with a variety of situations. (required)
• Must be able to work weekends, holidays and nights as scheduled (required)
• Must be able to successfully pass a background check and receive a lottery license from the DE Lottery. (required)
• Must be ABC certified before starting work (required)
• Must be able to speak, read and write English (required)

Licenses & Certifications

• ABC Certification (required)
• DE Service License (required)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.