Assistant Manager Rancho Cucamonga

Hand & Stone Franchise Corp; Rancho Cucamonga (CA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Job summary

Hand and Stone Massage and Facial Spa in Rancho Cucamonga is seeking a sales-focused Assistant Spa Manager to drive spa operations and elevate client experiences. The role combines front desk leadership with coaching of sales staff to achieve high conversion and member engagement.

You will work closely with the spa manager to maintain service excellence, educate clients on offerings, and manage scheduling, inventory, and reporting while supporting a flexible schedule, including evenings and

Qualifications

• Leadership experience in a sales-driven service business.
• Strong customer service and client relationship skills.
• Ability to train and coach frontline staff on selling and service.
• Comfort with multitasking in a fast-paced spa front desk.
• Flexibility to work varied hours including evenings/weekends.

Responsibilities

• Run the spa front desk and drive daily operations.
• Train sales associates to improve conversion and member sales.
• Partner with spa managers to foster a client- and team-focused culture.
• Educate members on services, upgrades, products, and memberships.
• Handle administrative tasks such as scheduling, payroll, and inventory reporting.

Skills

Sales leadership

Customer service

Coaching

Multitasking

Training

Tools

Payroll systems

Scheduling software

Inventory management

Sales reporting

Job description

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Benefits:

• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa managementteam, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking ExpertiseHave experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.