Assistant Manager — People-Driven Guest Champion

Rhodes101; Sikeston, Northern (MO, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Rhodes Convenience Stores in Sikeston, MO area is seeking an Assistant Manager who leads and develops people, delivers outstanding guest service and drives store performance.

You will train staff, manage day-to-day operations, ensure compliance with policies, and work with GM on budgets and payroll. This role requires a high school diploma or GED and at least 1 year retail/food service experience.

Qualifications

• High school diploma or GED required.
• 1 year retail and/or restaurant experience preferred.
• Complete training program and be food safety certified.

Responsibilities

• Mission Statement: Knowledge of and use of Mission Statement and Core Values
• Guest Focus: Ensure that each guest receives outstanding guest service by providing a guest friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service
• Profitable Sales: Assist general manager in offering suggestions on how to achieve the budgeted sales and maintain budgeted gross profit
• Financials: Assist in controlling shrink, expenses and payroll
• In-stocks: Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations; signing, and assortment; ensure sales items are adequately stocked within assigned store
• Goals and Objectives: Review store trends and recommend changes for maximizing goals and objectives.
• Policies and Procedures: Ensure compliance with all policies and procedures, and accurate completion of paperwork associated with cashier reports, payroll, and other miscellaneous items
• Performance Review: Continually evaluate and communicate performance issues to the general manager, and actively recruit employees
• Talent Management: Train and develop Customer service employees; direct and monitor training and development for employees.
• Cleanliness: Ensure store is clean neat and meeting the expectations of Rhodes 101.
• Extra Stuff: – Like everyone else, we must include additional duties as assigned.

Skills

Leadership

Active listening

Verbal communication

Written communication

Active learning

Problem solving

Critical thinking

Troubleshooting

Teamwork

Education

High school diploma or GED

Job description

Rhodes Convenience Stores in Sikeston, MO area is seeking an Assistant Manager who leads and develops people, delivers outstanding guest service and drives store performance.

You will train staff, manage day-to-day operations, ensure compliance with policies, and work with GM on budgets and payroll. This role requires a high school diploma or GED and at least 1 year retail/food service experience.