Assistant Manager - Pearlridge Center, Hollister

Abercrombie & Fitch Co.; Aiea (HI); On-site; USD 40,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager in Aiea, Hawaii. This role merges business strategy with operational excellence, focusing on driving sales results and delivering exceptional customer service. Responsibilities include supervising daily store operations, managing staff training and development, and overseeing visual merchandising. The ideal candidate will demonstrate strong leadership skills and a commitment to team success. A promote-from-within philosophy is integral, offering growth opportunities within the company.

Qualifications

• Experience in a retail supervisory role preferred.
• Strong ability to analyze sales data and make informed decisions.
• Excellent communication and customer service skills.

Responsibilities

• Oversee daily store operations including opening and closing routines.
• Manage staffing and schedule operations effectively.
• Conduct training and development for non-management staff.

Skills

Staff training and development

Customer service excellence

Sales analysis

Visual merchandising

Inventory control

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.