Assistant Manager - Layton Hills Mall, Hollister

Abercrombie & Fitch Co.; Layton (UT); On-site; USD 40,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager in Layton, Utah. This multifaceted role focuses on driving sales results, managing daily store operations, and developing staff. You'll be responsible for ensuring exceptional customer service and operational efficiency, while also demonstrating product knowledge and overseeing visual displays. This position offers a path for career growth within the company, aligning with our promote-from-within philosophy.

Qualifications

• Experience in managing retail operations and driving sales results.
• Strong understanding of customer service principles.
• Ability to train and develop staff.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor & stockroom, ensuring excellent customer service.
• Conduct staffing, scheduling operations, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness.

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.