Assistant Manager - Emerald Square Mall, Hollister

Abercrombie & Fitch Co.; North Attleborough (MA); Vor Ort; USD 42.000 - 62.000; Vollzeit

Zusammenfassung

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend strategy, operations, creativity and people leadership in our store. You will drive sales by analyzing the business and delivering best-in-class service, while overseeing daily store operations and floorset updates.

You'll lead recruiting, training and engagement, bringing your best to work daily, with growth opportunities to become a future leader within our store organization.

Qualifikationen

• Experience managing daily store operations and opening/closing routines.
• Strong customer service and brand knowledge.
• Experience with staffing, scheduling and payroll processes.
• Proven ability to train and develop non-management staff.
• Proficient in visual merchandising and inventory control.

Aufgaben

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Kenntnisse

Customer service

People management

Staff training

Scheduling

Payroll management

Visual merchandising

Sales analytics

Brand knowledge

Tools

POS systems

Jobbeschreibung

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You'll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.