Assistant Manager or Shift Leader

Cicis Pizza; Baton Rouge (LA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the restaurant sector is seeking an enthusiastic Assistant Manager or Shift Leader to oversee daily operations. This role involves ensuring top-notch service and product quality while fostering a positive team environment. Ideal candidates will demonstrate strong leadership and operational skills, effectively manage staffing and inventory, and engage with customers to enhance their dining experience. Join a growing company that values integrity and teamwork, and take the next step in your career with opportunities for advancement and professional development.

Benefits

Health Insurance

Paid Vacation

Flexible Hours

Qualifications

• Demonstrate exemplary operations skills and personal integrity.
• Supervise a restaurant team and maintain adequate staffing levels.
• Proficient with phones and computers.

Responsibilities

• Ensure compliance with company standards in all areas of operation.
• Respond professionally to guest concerns and solicit feedback.
• Assist in achieving profit goals through effective management.

Skills

Operations Skills

Customer Service

Team Leadership

Bilingual Skills

Cash Management

Inventory Management

Education

High School Diploma

Tools

POS Systems

Computers

Job description

Join to apply for the Assistant Manager or Shift Leader role at Cicis Pizza.

Position: Assistant Manager / Shift Leader

Cicis Pizza has over 300 locations in 32 states and we are still growing. We are looking for talented Shift Leaders who will help direct the shift operations of a restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, and ensuring that the highest quality products and services are delivered to each customer. Other duties may be assigned.

Essential Duties and Responsibilities:

• Demonstrate exemplary operations skills & personal integrity in all aspects of the restaurant, including making quality products for our guests and ensuring each product meets Cicis standards and reflects the guest's order.
• Respond professionally and promptly to all guest concerns or issues. Solicit guest feedback, share it with the team, and use it to improve operations and build brand loyalty. Communicate, train, and promote quality standards to team members using all available tools including the Cicis Operations Manual and Team Member Handbook.
• Supervise a restaurant team, maintain adequate shift staffing levels according to projected sales, properly train team members to exceed guest expectations, ensure compliance with uniform and appearance standards, and coach for improved performance. Foster a team-oriented, energetic, and fun atmosphere.
• Contribute to sales goals by providing prompt and friendly guest service; build sales through team member product training and sales execution.
• Assist in achieving profit goals by effectively utilizing POS and other systems, executing cash management duties, and managing inventory levels to minimize waste and loss. Ensure the restaurant is clean, safe, organized, and complies with safety standards.
• Must be 18 years of age or older.
• Must have reliable transportation.
• Able to work long hours, including nights, weekends, and emergencies.
• Capable of performing all restaurant positions' duties.
• Ability to lead a team during a shift without supervision.
• Bilingual skills may be required in certain markets.
• Proficient with phones and computers.

This is a non-exempt, hourly position with potential to transition to salary, including health insurance benefits and paid vacation. Employment is contingent upon satisfactory background check results. We are an E-Verify company.

Additional Information:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Restaurants