Assistant Manager - Woodgrove Centre

Gap Inc.; United States; Remote; USD 40,000 - 55,000; Full time

Job summary

A leading retail company is seeking an Assistant Manager who will set the tone for the store and team, driving sales growth and enhancing customer experience. The role involves coaching staff, implementing strategies, and ensuring compliance with operational standards. Ideal candidates will have retail management experience and a passion for customer service.

Qualifications

• 1-3 years of retail management experience.

Responsibilities

• Drive store sales and deliver results through a customer-centric mindset.
• Recruit, hire, and develop Brand Associate and Expert teams.
• Ensure execution of standard operating procedures.

Skills

Communication

Leadership

Customer Service

Education

High School Graduate

Job description

About the Role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts, and Brand Associates to cultivate a high-performing team that delivers a best-in-class customer experience.

What You'll Do

1. Support strategies and processes to drive store sales and deliver results through a customer-centric mindset.
2. Recruit, hire, and develop highly productive Brand Associate and Expert teams.
3. Own assigned area of responsibility.
4. Implement action plans to maximize efficiencies and productivity.
5. Perform Service Leader duties.
6. Ensure consistent execution of standard operating procedures.
7. Represent the brand, understanding the competition and retail landscape.
8. Promote community involvement.
9. Leverage omni-channel strategies to deliver a frictionless customer experience.
10. Ensure all compliance standards are met.

Who You Are

1. A current or former retail employee with 1-3 years of retail management experience.
2. A high school graduate or equivalent.
3. A good communicator with the ability to effectively interact with customers and your team to meet goals.
4. Passionate about retail and thrive in a fast-paced environment.
5. Driven by metrics to deliver results and meet business goals.
6. Determined to effectively lead and inspire others through coaching and mentoring.
7. Flexible to work a schedule that includes holidays, evenings, overnights, and weekends as needed.
8. Able to utilize retail technology and maneuver around the sales floor, stockroom, and office, lifting up to 30 pounds.
9. Ability to travel as required.