Burger King Shift Leader

Workforgps; Baton Rouge (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading restaurant seeks a Shift Leader to oversee daily operations, ensuring compliance with standards and providing excellent customer service. The role involves training team members and maintaining a positive work environment. Ideal candidates will have supervisory experience and strong problem-solving skills.

Benefits

Health & Life Benefits

HSA program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Career development through structured training programs

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Excellent customer service skills.

Responsibilities

• Ensure outstanding service and satisfied guests.
• Train and coach the team.
• Supervise in accordance with GPS values.

Skills

Customer Service

Problem Solving

Job description

Job Title: Shift Leader

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties of Team Members, with additional responsibility for directing the daily operations of a restaurant in the absence of the Restaurant General Manager and Assistant Manager. This includes ensuring compliance with company standards in all areas of operation such as product preparation and delivery, customer relations, restaurant maintenance, team management, and other duties as required or assigned.

Job Duties

1. Ensure your team provides outstanding service & satisfied guests
2. Train & coach the team
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
4. Set an example by maintaining excellent knowledge and proficiency in restaurant operations
5. Provide coaching and feedback to the team
6. Supervise in accordance with GPS values, traits, and behaviors
7. Demonstrate strong problem-solving skills
8. Follow and enforce all cash policies; address and document any policy violations
9. Perform other duties as assigned by the Restaurant General Manager (RGM)

Job Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting
• Excellent customer service skills
• Ability to perform under pressure in a high-volume setting
• Must be 18 years or older and authorized to work in the US

Physical Requirements

• Ability to perform motions such as bending, squatting, twisting, pulling, and reaching
• Ability to work in warm and cold temperatures
• Stand for 8-10 hours
• Lift up to 20 lbs

Benefits

We offer a passionate, fun, and positive work environment, along with:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Career development through structured training programs

EEO Statement

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to race, color, religion, creed, national origin, ancestry, lineage, citizenship, age, disability, gender, sexual orientation, genetic information, veteran or military status, marital status, or any other characteristic protected by law.

Accommodation

GPS Hospitality will make reasonable accommodations for qualified applicants with disabilities. If you need assistance, contact Human Resources at 770-738-8779.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management
• Industry: Restaurants