Assistant Manager - Optical

National Vision Inc.; Pico Rivera (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an Assistant Manager for its optical department. This role focuses on enhancing customer experiences while overseeing daily operations, including staff management and inventory control. With Sundays off, you will lead a team to achieve sales goals, ensure compliance with company policies, and foster a positive environment for both customers and associates. If you have a passion for optical sales and team leadership, this is a fantastic opportunity to grow your career in a supportive and dynamic setting.

Benefits

Health insurance

Dental insurance

401k retirement savings

Paid personal time off

Paid company holidays

Parental leave

Employee eyewear discount

Qualifications

• Experience in optical sales and supervising teams.
• Strong communication and organizational skills required.

Responsibilities

• Monitor and achieve profit, sales, and performance goals.
• Ensure outstanding customer service and quality standards.
• Supervise and motivate associates for optimal performance.

Skills

Optical sales experience

Supervising experience

Strong communication skills

Exceptional customer service skills

Strong organizational skills

Ability to analyze financial reports

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

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This range is provided by National Vision Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $21.00/hr

Company Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.

For more details about America's Best, visit AmericasBest.com.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

By overseeing the daily operations of our stores, including personnel management and inventory control, our Assistant Eyeglass Managers keep customers coming back by providing a positive experience from start to finish – and keeping associates happy, too.

How would you like Sundays off? Yes, every Sunday we’re closed!

Job Description

What would you do? – The Specifics

• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
• Optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines.
• Convey a commitment to providing outstanding customer service and ensure all associates do the same.
• Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
• Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
• Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
• Motivate associates to exceed performance standards.
  
  

Qualifications

Are you the right fit? – The Suitable Talent

• Optical sales experience. Supervising experience is preferred.
• Proven ability to lead, coach and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (both oral and written) for effective management of teams.
• Exceptional customer service skills.
• Strong organizational skills for planning work and continuously monitoring progress towards goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.
• Must have open availability.
  
  

Additional Information

Taking care of our people

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Retail

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