Assistant Manager of Affordable Housing Community

Carteret-Management-Corporation; Tampa (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

PTO

Health plan

Disability insurance

401K match

Job summary

Carteret Management Corporation in Tampa seeks an Assistant Manager to support the Manager in overseeing The Adderley, a LIHTC affordable housing community. This full-time role offers competitive benefits including paid time off and low premium health plans.

Responsibilities include resident relations, leasing and marketing support, compliance with LIHTC standards, and administrative tasks using RealPage OneSite. Strong customer service and MS Office skills are required.

Qualifications

• Excellent customer service skills.
• Experience with affordable housing programs.
• LIHTC familiarity or certification encouraged within first year (e.g., TCS, C3P, HCCP).
• Proficient with computers including Word, Excel, Outlook, and RealPage OneSite.
• Ability to work with onsite staff, vendors, and residents.

Responsibilities

• Resident relations: maintain a customer service–oriented approach to meet resident and community needs.
• Operations: assist in oversight of the community, including marketing & leasing, work orders, resident concerns, and recertifications.
• Compliance: LIHTC site; ensure adherence to programmatic standards.
• Administrative: maximize RealPage OneSite usage; handle phones, filing, mailings, notices.

Skills

Customer service

LIHTC programs

RealPage OneSite

Microsoft Word

Excel

Outlook

Tools

RealPage OneSite

Excel

Word

Outlook

Job description

Description

Carteret Management Corporation is seeking an ASSISTANT MANAGER who will assist the Manager with the oversight ofThe Adderley, a NEW affordable housing community conveniently located in Tampa. This position offers full-time employment at a competitive salary with a strong benefit package including:

• Over 4 weeks of total PAID TIME OFF per year
• Health plans with LOW monthly premiums
• FREE Short & Long Term Disability
• 401K with PAID match

Carteret Management is an equal opportunity employer. We promote an inclusive environment that celebrates diverse perspectives, backgrounds and skills in order to best serve the communities in which we operate. Carteret fosters a learning community where employees are teachers and learners who share their knowledge to enhance each other’s growth within the company.

Property:

• Located at I-275 & Busch Blvd, Tampa, FL
• 128 Units (1, 2 & 3 BR)
• Low Income Housing Tax Credit affordable property

Responsibilities include, but are not limited to:

• Resident Relations: Maintain a positive, customer service-oriented approach to management with a goal of meeting resident and community needs.
• Operations: Assist in oversight of community, including marketing & leasing, monitoring work orders, handling resident concerns or issues, working closely with resident through the recertification process, collect and enter rental payments, manage waiting list and applications.
• Compliance: The property is a Low Income Housing Tax Credit site; all staff must ensure that strictest compliance is maintained with all programmatic standards.
• Administrative: maximize usage of RealPage’s OneSite software for operating efficiency. Answer phones, manage filing (work orders, tenant files, vendor files), generate mailings and tenant notices, answer and address property inquiries.

Requirements

• Excellent customer service skills.
• Experience with affordable programs required.
• This is a LIHTC site; the assistant manager has direct involvement with tenant files and may be required to achieve an industry certification indicating expertise within the first year of employment (i.e. TCS, C3P, HCCP, etc.)
• Proficiency with computers, including Microsoft Word, Excel, Outlook, and RealPage OneSite
• Ability to work cooperatively and effectively with various groups (on-site staff, vendors, corporate team, residents).

Drug free workplace. EOE.