Assistant Manager of Affordable Housing Community

Carteret Management Corporation; Tampa (FL); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid time off

Low-premium health plans

Free short & long term disability

401(k) with company match

Job summary

Carteret Management Corporation seeks an Assistant Manager for The Adderley, a Low Income Housing Tax Credit community in Tampa. The role supports the Manager with leasing, resident relations, and operations, ensuring compliance with LIHTC standards and efficient site administration.

The position requires strong customer service, experience with affordable housing programs, and proficiency in RealPage OneSite and MS Office. A certification within the first year is encouraged.

Qualifications

• Excellent customer service skills.
• Experience with affordable programs, LIHTC knowledge preferred.
• Possibility to obtain an industry certification within the first year (e.g., TCS, C3P, HCCP).
• Proficiency with RealPage OneSite and MS Office (Word, Excel, Outlook).
• Ability to collaborate with on-site staff, vendors, and corporate teams.

Responsibilities

• Assist in oversight of the community, including marketing & leasing, and managing work orders.
• Maintain positive resident relations and address resident needs.
• Ensure compliance with LIHTC programmatic standards.
• Handle administrative tasks and tenant files, using RealPage OneSite.

Skills

Customer service

LIHTC experience

People/tenant relations

Microsoft Word

Excel

Tools

RealPage OneSite

Job description

Description

Carteret Management Corporation is seeking an ASSISTANT MANAGER who will assist the Manager with the oversight ofThe Adderley, a NEW affordable housing community conveniently located in Tampa. This position offers full-time employment at a competitive salary with a strong benefit package including:

• Over 4 weeks of total PAID TIME OFF per year
• Health plans with LOW monthly premiums
• FREE Short & Long Term Disability
• 401K with PAID match

Carteret Management is an equal opportunity employer. We promote an inclusive environment that celebrates diverse perspectives, backgrounds and skills in order to best serve the communities in which we operate. Carteret fosters a learning community where employees are teachers and learners who share their knowledge to enhance each other’s growth within the company.

Property:

• Located at I-275 & Busch Blvd, Tampa, FL
• 128 Units (1, 2 & 3 BR)
• Low Income Housing Tax Credit affordable property

Responsibilities include, but are not limited to:

• Resident Relations: Maintain a positive, customer service-oriented approach to management with a goal of meeting resident and community needs.
• Operations: Assist in oversight of community, including marketing & leasing, monitoring work orders, handling resident concerns or issues, working closely with resident through the recertification process, collect and enter rental payments, manage waiting list and applications.
• Compliance: The property is a Low Income Housing Tax Credit site; all staff must ensure that strictest compliance is maintained with all programmatic standards.
• Administrative: maximize usage of RealPage’s OneSite software for operating efficiency. Answer phones, manage filing (work orders, tenant files, vendor files), generate mailings and tenant notices, answer and address property inquiries.

Requirements

• Excellent customer service skills.
• Experience with affordable programs required.
• This is a LIHTC site; the assistant manager has direct involvement with tenant files and may be required to achieve an industry certification indicating expertise within the first year of employment (i.e. TCS, C3P, HCCP, etc.)
• Proficiency with computers, including Microsoft Word, Excel, Outlook, and RealPage OneSite
• Ability to work cooperatively and effectively with various groups (on-site staff, vendors, corporate team, residents).

Drug free workplace. EOE.