Assistant Manager - NEW West Side Location

Default Brand; Sioux Falls (SD); On-site; USD 42,000 - 60,000; Full time

Job summary

Olson Oil Co. is seeking an Assistant Manager for its NEW West Side Location to lead daily operations and deliver exceptional customer service.

You will supervise staff, manage shift duties, and handle bookkeeping tasks while ensuring policies and safety standards are followed. The ideal candidate has leadership experience in retail or fuel environments, strong communication skills, and the ability to multitask in a fast-paced setting.

Qualifications

• High school diploma or equivalent; some college preferred.
• Leadership experience in fast-paced retail, food service, or fuel.
• Strong customer service, communication, and interpersonal skills.
• Ability to read, write, speak, and understand English.
• Judgment and problem-solving for customer or employee issues.
• Proficient with Word/Excel; basic email/internet use.
• Strong math and 10-key; detail-oriented.
• Meet deadlines, multitask, and work under pressure.
• Stand 8–10 hours; lift up to 50 pounds.
• Valid driver's license and access to reliable vehicle; proof of insurance.

Responsibilities

• Provide friendly, outgoing, and professional customer service, resolving concerns effectively.
• Build and maintain positive relationships with customers while ensuring team members deliver fast, friendly service.
• Lead by example in a fast-paced environment; stay self-motivated and adaptable.
• Motivate, direct, and support store staff to meet performance expectations.
• Reconcile shift reports; complete daily bookkeeping and bank deposits accurately.
• Delegate tasks and ensure completion of shift duties.
• Maintain communication with Store Manager and Sales Associates.
• Ensure company policies, safety standards, and procedures are followed.
• Assist with recruiting, training, evaluating, and managing employees.
• Support monthly store meetings and customer service initiatives.
• Maintain knowledge of POS systems and transaction devices.
• Assist with daily operations including reporting, banking, pricing updates, safety compliance, fuel equipment, and facility management.
• Understand and apply federal, state, and local laws related to retail operations and employment practices.

Skills

Customer service

Leadership

Multitasking

Communication

Interpersonal skills

Problem solving

Math

Detail oriented

Team player

Education

Associates in Business Administration or related field

Tools

MS Word

MS Excel

MS Outlook

Email / Internet

Job description

Assistant Manager - NEW West Side Location

Job Category: Store

• Full-Time

Locations

Showing 1 location

Description

The essential duties of the Assistant Manager include, but are not limited to, the following:

• Provide friendly, outgoing, and professional customer service, including resolving customer concerns effectively.
• Build and maintain positive relationships with customers while ensuring team members consistently deliver fast, friendly, and personalized service.
• Lead by example in a fast-paced environment; remain self-motivated, adaptable, and able to multitask efficiently.
• Motivate, direct, and support store staff to meet performance expectations.
• Reconcile multiple shift reports; complete daily bookkeeping and bank deposits accurately.
• Demonstrate assertive leadership by delegating tasks and ensuring completion of shift duty requirements.
• Maintain responsive and professional communication with the Store Manager and assigned Sales Associates.
• Ensure company policies, safety standards, and procedures are followed consistently.
• Assist with recruiting, training, evaluating, and managing employees.
• Support and participate in monthly store meetings and customer service initiatives.
• Maintain working knowledge of POS systems and transaction devices.
• Assist with daily operations including reporting, banking, pricing updates, safety compliance, fuel equipment, and facility management.
• Understand and apply federal, state, and local laws related to retail operations and employment practices.

Requirements:

• High school diploma or equivalent required; some college coursework preferred.
• Previous leadership experience in a fast-paced retail, food service, or fuel environment.
• Strong customer service, communication, and interpersonal skills.
• Ability to communicate effectively with customers, employees, vendors, and management; ability to read, write, speak, and understand English.
• Demonstrated judgment and problem-solving skills when addressing customer or employee issues.
• Proficient in basic computer applications, including Microsoft Word and Excel; working knowledge of email and internet use.
• Strong math skills, including 10-key proficiency; high attention to detail and accuracy.
• Ability to meet deadlines, multitask, and work effectively under pressure.
• Ability to stand and walk for extended periods (8–10 hours) on concrete or tile surfaces.
• Ability to perform product merchandising and replenishment tasks, including bending, kneeling, stooping, squatting, reaching, pushing, pulling, and lifting up to 50 pounds.
• Ability to carry trash containers and lift contents into exterior bins; occasional use of step ladders.
• Ability to sweep, mop, and maintain interior and exterior store areas and equipment, including snow removal.
• Ability to work independently or as part of a team.
• Availability to work early mornings, evenings, weekends, holidays, and the store’s busiest days.
• Ability to work in freezers and coolers (approximately 10°F) for up to 30 minutes at a time.
• Ability to tolerate exposure to gasoline fumes and cleaning products.
• Valid driver’s license.
• Access to a reliable vehicle.
• Ability to provide proof of current auto insurance coverage.

Olson Oil Co. is an Equal Opportunity Employer and considers all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.

Math - Basic

Some Knowledge

MS Word

Some Knowledge

MS Excel

Some Knowledge

MS Outlook

Some Knowledge

Multitask

Some Knowledge

Communication

Intermediate

Customer Service

Intermediate

Management

Intermediate

Behaviors

• Team Player: Works well as a member of a group
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Enthusiastic: Shows intense and eager enjoyment and interest

Education

Associates or better in Business Administration or related field.

Licenses & Certifications

• Auto Insurnace
• Driver's License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.