Assistant Manager, Logistics

Princess Cruises and Holland America Line; Alaska; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Travel - FREE CRUISE AFTER FIRST SEASO

Referral Program

Experience – Of a lifetime!

Rewards & Incentives

Community Service

Employee Activities

Professional Growth

Job summary

Holland America-Princess is seeking an Assistant Manager of Logistics at our McKinley Transportation and Logistics operations to lead a team and ensure seamless guest service during the seasonal schedule. You will supervise staff, coordinate daily operations, train team members, and liaison with external partners, while upholding service excellence and safety standards.

Join us to drive operational excellence in a fast-paced cruise-industry logistics environment, with opportunities for

Qualifications

• Experience supervising a team in a business environment.
• Proficiency in Microsoft Excel and ability to learn new software.
• Valid driver's license with 3 years clean driving record (MVR may be requested).
• Must pass a pre-employment background check.
• Must be eligible to work in the United States; visa sponsorship not available.
• Minimum age 18 to reside in company housing.
• Ability to meet health and safety standards and follow company policies.

Responsibilities

• Supervises a team of Transportation Service Representatives and Logistics staff and organizes daily operations.
• Coordinates department-related guest service activities and assists with scheduling and reporting for seasonal staff.
• Acts as the departmental liaison with external partners and organizations.
• Provides job-specific and customer service training; monitors performance against goals.

Skills

Supervisory experience

Excel proficiency

Customer service

Communication skills

Time management

Problem solving

Work independently

Policy compliance

Tools

Microsoft Excel

Job description

Assistant Manager, Logistics

Department: Logistics

Employment Type: Seasonal - Full Time

Location: McKinley Transportation and Logistics

Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Our Assistant Manager of Logistics will play a key role in ensuring seamless transportation operations while leading a team dedicated to exceptional guest service. This position oversees our logistics staff, coordinates daily operations, and serves as a vital link between guests, employees, and external partners. If you are an organized leader with a passion for customer service, team development, and operational excellence, we would love to hear from you.

Responsibilities

• Supervises a team of Transportation Service Representatives and Logistics staff and organize their daily operations.
• Coordinates all department-related guest service activities. Assists with personnel processing and reporting, including scheduling, reviewing, and advising seasonal staff.
• Acts as the departmental liaison for company affairs to external working partners and organizations.
• Provides job-specific and customer service training. Monitors employees’ work and customer service performance against defined goals and objectives throughout the season.

Requirements

• Proficiency in the use of Microsoft Excel and other basic computer applications. Prior experience in learning and successfully utilizing new software applications is strongly preferred.
• Demonstrated supervisory experience in a business environment is required.
• Current, valid driver's license, with three (3) years of clean driving record. Motor Vehicle Report (MVR) will be requested.
• Must meet Company's clean driver eligibility requirements.
• Must pass a pre-employment background check.
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

Knowledge, Skills, & Abilities:

• Ability to communicate clearly and effectively with customers, employees, and other management using both verbal and written communication.
• Ability to think quickly and solve problems with available resources.
• Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for a minimum of 8 hours per day.

Benefits

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.