Assistant Manager – Lincoln, NE

Ziggi’s Coffee, LLC; Lincoln (NE); On-site; USD 42,000 - 65,000; Full time

Job summary

Ziggi’s Coffee, LLC in Lincoln, Nebraska is seeking an Assistant Manager who leads by example, supports the General Manager, and helps deliver a consistently great guest experience while mentoring team members. You will oversee day-to-day operations, training, safety, deposits, and inventory, and you’ll step in during GM absences to keep the store running smoothly and maintain Ziggi’s brand standards.

This role rewards initiative, reliability, and strong communication within a fast-paced coffee

Qualifications

• 3–6 months of leadership experience in a coffee shop or similar setting.
• Strong grasp of daily store operations and service fundamentals.
• Ability to lead by example and give/receive feedback.
• Excellent interpersonal and communication skills.
• Reliable with initiative and completion of required training.

Responsibilities

• Partner with the General Manager to lead the team and run daily operations.
• Support onboarding, hands-on training, and ongoing team development.
• Foster a safe, inclusive workplace focused on guest experience and wellbeing.
• Communicate clearly with the GM, owners, and team members.
• Perform administrative duties: ordering inventory, deposits, and invoices.
• Uphold health, safety, and cleanliness standards store-wide.
• Step in for GM during absences and act as a reliable on-shift leader.

Skills

Leadership

Operations

Communication

Reliability

Brand training

Job description

Position Summary:

The Assistant Manager is a proactive, guest-focused leader who helps create an exceptional experience for both customers and team members. Working closely with the General Manager, this individual plays a key role in upholding operational excellence, supporting staff development, and fostering a positive, growth-oriented store culture. The Assistant Manager leads by example —balancing accountability, teamwork, and a passion for coffee and people.

Key Qualifications:

• 3–6 months of leadership experience in a coffee shop, café, or similar fast-paced setting (Ziggi’s experience preferred).
• Strong grasp of daily store operations, drink quality standards, and service fundamentals.
• Able to lead by example, give and receive feedback, and step into any role as needed.
• Excellent interpersonal and communication skills.
• Proven reliability and ability to take initiative without supervision.
• Completion of required training modules and a strong understanding of brand values.

Core Responsibilities:

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support new hire onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive, and positive work environment that prioritizes guest experience and team well-being.
• Communicate consistently and clearly with the General Manager, store owners, and team members.
• Execute administrative duties including ordering inventory, preparing deposits, and entering invoices.
• Assist in upholding health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and serve as a reliable decision-maker on shift.

What Success Looks Like:

• Your store runs smoothly, even in fast-paced or high-pressure moments.
• Your team feels supported, coached, and ready to take on new challenges.
• Guests leave happy—and come back often—because of the experience you help create.
• You’re a dependable, positive presence who uplifts the team and sets the standard every day.