Assistant Manager – Thornton, CO – Lincoln Street

Ziggi’s Coffee, LLC; Thornton (CO); On-site; USD 42,000 - 54,000; Full time

Job summary

The Assistant Manager role at Ziggi’s Coffee, LLC in Thornton, CO supports the General Manager to lead daily operations and deliver an exceptional guest experience. This position emphasizes staff development, training, and maintaining brand standards in a fast-paced environment.

You will balance accountability with a positive store culture, stepping in for the GM as needed and serving as a dependable on-shift decision-maker who uplifts the team and ensures smooth service.

Qualifications

• 3–6 months of leadership experience in a coffee shop or similar setting.
• Strong knowledge of daily store operations and service fundamentals.
• Able to lead by example and give feedback.

Responsibilities

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support onboarding and ongoing training, and continual team development.
• Foster a safe, inclusive, and positive work environment prioritizing guest experience.
• Communicate clearly with the General Manager, store owners, and team members.
• Handle administrative duties including ordering inventory, deposits, and invoices.
• Uphold health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and serve as on-shift decision-maker.

Skills

Leadership experience

Store operations

Staff onboarding & training

Communication skills

Brand values understanding

Reliability & initiative

Job description

Position Summary:

The Assistant Manager is a proactive, guest-focused leader who helps create an exceptional experience for both customers and team members. Working closely with the General Manager, this individual plays a key role in upholding operational excellence, supporting staff development, and fostering a positive, growth-oriented store culture. The Assistant Manager leads by example —balancing accountability, teamwork, and a passion for coffee and people.

Key Qualifications:

• 3–6 months of leadership experience in a coffee shop, café, or similar fast-paced setting (Ziggi’s experience preferred).
• Strong grasp of daily store operations, drink quality standards, and service fundamentals.
• Able to lead by example, give and receive feedback, and step into any role as needed.
• Excellent interpersonal and communication skills.
• Proven reliability and ability to take initiative without supervision.
• Completion of required training modules and a strong understanding of brand values.

Core Responsibilities:

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support new hire onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive, and positive work environment that prioritizes guest experience and team well-being.
• Communicate consistently and clearly with the General Manager, store owners, and team members.
• Execute administrative duties including ordering inventory, preparing deposits, and entering invoices.
• Assist in upholding health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and serve as a reliable decision-maker on shift.

What Success Looks Like:

• Your store runs smoothly, even in fast-paced or high-pressure moments.
• Your team feels supported, coached, and ready to take on new challenges.
• Guests leave happy—and come back often—because of the experience you help create.
• You’re a dependable, positive presence who uplifts the team and sets the standard every day.