Assistant Manager - Lead, Train & Elevate Guest Experience

Workstream; Cranberry Township (Butler County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus

Paid next day

Competitive pay

Refer a friend

Free meals

Growth opportunities

Eye & Dental insurance

401K with match

Major medical

Life insurance

Job summary

Arby’s Cranberry is seeking an Assistant Manager to hire and train team members, ensure policy compliance, resolve customer issues, and lead daily operations at the Cranberry Township location in Cranberry, PA.

The role emphasizes customer service excellence, team mentoring, and scheduling under the guidance of the General Manager, with growth opportunities toward a GM-in-training path.

Qualifications

• At least 1 year of comparable management experience.
• Must be 18 years or older and able to stand for extended periods.
• Valid driver’s license and reliable transportation.
• Self-motivated with the ability to lead by example.
• Ambition to advance to General Manager through internal progression.

Responsibilities

• Food Safety, Guest Safety, Team Safety.
• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Ensuring product quality and availability.
• Working closely with the store manager to lead staff.
• Assisting customers whenever necessary.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Completing tasks assigned by the General Manager accurately and efficiently.
• Maintaining stores to standards, including stocking and cleaning.

Skills

Team leadership

Customer service

Mentoring

Self-motivated

Communication

Job description

Arby’s Cranberry is seeking an Assistant Manager to hire and train team members, ensure policy compliance, resolve customer issues, and lead daily operations at the Cranberry Township location in Cranberry, PA.

The role emphasizes customer service excellence, team mentoring, and scheduling under the guidance of the General Manager, with growth opportunities toward a GM-in-training path.