Assistant Manager - Lead Team & Elevate Guest Experience

Workstream; Criders Corners (PA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Sign on bonus

Work today, get paid tomorrow

Competitive pay

Refer a friend bonus program

Free meals

Eye and dental insurances available

401K with match

Major medical

Life Insurance

Job summary

Arby’s Cranberry is seeking an Assistant Manager to hire, train, and mentor team members while ensuring adherence to company policies and exceptional guest service. You will organize staff scheduling, lead by example, and help resolve customer concerns to maintain a positive dining experience.

The ideal candidate has 1+ year of comparable management experience, a passion for customer service, and the ability to stand for extended periods.

Qualifications

• Must be 18 years or older.
• At least 1 year of comparable management experience.
• Valid driver’s license and reliable transportation.
• Ability to stand for extended periods.

Responsibilities

• Lead and train team members.
• Resolve customer issues to satisfaction.
• Ensure adherence to company policies.
• Assist in scheduling and organizing the team.
• Provide leadership and direction to all employees.
• Maintain product quality and availability.
• Collaborate with the store manager to lead staff.
• Maintain cleanliness and store standards.
• Enforce health, safety, and security rules.
• Take disciplinary action when necessary.
• Help optimize profits by controlling costs.
• Complete tasks accurately and efficiently.

Skills

Customer service

Team leadership

Scheduling

Training

Education

High school diploma or equivalent

Job description

Arby’s Cranberry is seeking an Assistant Manager to hire, train, and mentor team members while ensuring adherence to company policies and exceptional guest service. You will organize staff scheduling, lead by example, and help resolve customer concerns to maintain a positive dining experience.

The ideal candidate has 1+ year of comparable management experience, a passion for customer service, and the ability to stand for extended periods.