Assistant Manager

Lily Lifestyle; Clinton, Northern (TN, KY); Hybrid; USD 42,000 - 58,000; Full time

Job summary

Zaxby's in Clinton, TN seeks an Assistant Manager to support daily restaurant operations and lead a team focused on Southern hospitality and high-quality food. The role includes shift leadership, staffing, training, and coaching, while ensuring food safety, cleanliness, and strong guest experiences.

You'll model fast-paced service, help achieve store goals in sales and operations, and have clear growth opportunities as the brand expands regionally.

Qualifications

• Experience supervising a restaurant or fast-casual team.
• Strong emphasis on food safety, sanitation, and guest service.
• Ability to manage shifts, coaching, and basic cash controls.

Responsibilities

• Assist in leading daily restaurant operations and smooth shifts.
• Model excellent guest service rooted in hospitality.
• Coach and motivate team to meet performance standards.
• Support hiring, onboarding, scheduling, and training.
• Ensure food safety, sanitation, and health compliance.
• Monitor service speed, quality, and cleanliness.
• Handle cash management, POS transactions, and basic controls.
• Assist with inventory, ordering, and rotation.
• Resolve guest concerns promptly and professionally.
• Support sales goals, promotions, and community involvement.

Skills

Restaurant operations

Shift scheduling

Customer service

Cash handling & POS systems

Food safety & sanitation

Team leadership

Inventory management

Conflict resolution

Training & coaching staff

Health & safety compliance

Job description

Zaxby's is seeking an Assistant Manager to support daily operations in our fast-casual restaurant. In this role, you'll help lead a team focused on Southern hospitality, high-quality food, and an outstanding guest experience. Responsibilities include assisting with shift leadership, staffing, training, and performance coaching, ensuring food safety and cleanliness, handling cash and inventory, and resolving guest concerns. You'll model friendly, fast-paced service and support store goals in sales and operations. This role offers clear growth opportunities into higher-level management as our brand continues to expand.

Responsibilities

• Assist in leading daily restaurant operations, ensuring smooth and efficient shifts
• Deliver and model excellent guest service rooted in Southern hospitality
• Supervise, coach, and motivate team members to meet performance standards
• Support hiring, onboarding, scheduling, and ongoing training of staff
• Ensure compliance with food safety, sanitation, and health regulations
• Monitor quality, speed of service, and restaurant cleanliness
• Handle cash management, POS transactions, and basic financial controls
• Assist with inventory, ordering, and stock rotation
• Resolve guest concerns promptly and professionally
• Support sales goals, promotional activities, and community involvement initiatives

Required Skills

• Restaurant operations
• Shift scheduling
• Customer service
• Cash handling & POS systems
• Food safety & sanitation
• Team leadership
• Inventory management
• Conflict resolution
• Training & coaching staff
• Health & safety compliance